Senior Project Manager, Technology Portfolio

As a Senior Project Manager, Technology Portfolio, you will lead some of WestJet's most important initiatives across technology, enterprise, and business functions. You will work at the intersection of strategy, and technology, delivering projects that create measurable value for our guests, our people, and the business.

Overview of the Role

Reporting to the Senior Manager, Technology Portfolio & Planning, the Senior Project Manager leads the planning, coordination, and delivery of medium to large, cross-functional projects, including technology implementations, enterprise initiatives, and business-led change. You will take work from approved intake through delivery and handover, applying WestJet's project delivery framework and governance gates, while keeping scope, schedule, budget, and resources aligned to the approved business case.

Success in this role requires strong delivery discipline, clear communication with executives, and the ability to bring people together around a common objective in ambiguous, fast-moving environments.

Key Responsibilities

Lead end-to-end delivery of technology, enterprise, and cross-functional projects through the project lifecycle and governance gates

Develop and manage integrated project plans, schedules, milestones, dependencies, and critical paths

Own project scope, budget, and resource plans; manage change control and forecast accurately with Finance

Partner with business sponsors, technology teams, architects, vendors, and operational groups to align priorities and drive execution

Facilitate steering committees, stage-gate reviews, and decision forums with clear recommendations

Identify, escalate, and manage risks, issues, assumptions, and dependencies across multiple workstreams

Monitor project health and benefits realization; report status, variances, and outcomes to the portfolio and senior leadership

Support change management and operational readiness to ensure successful adoption and handover

Provide leadership and direction to cross-functional project teams and contributors

Contribute to continuous improvement of WestJet's delivery methodology, templates, and tools

Experience & Qualifications

Required Qualifications

8+ years of progressive experience leading large-scale projects or programs, including technology delivery

Proven experience managing complex, cross-functional projects with multiple stakeholder groups

Strong command of project management practices: scope, schedule, budget, resource, governance, and risk management

Proficiency with project and portfolio tools (e.g., MS Project, Planner, Jira, or similar)

Exceptional communication, facilitation, and stakeholder management skills

Experience working with and influencing executive leadership

Ability to manage multiple priorities in a fast-paced environment

Bachelor's degree in business, Technology, or a related field

PMP, Agile, Scrum, Lean, or related certification

Preferred Qualifications

Experience delivering technology-enabled business transformation, including systems implementation and digital platforms

Experience delivering both Waterfall and Agile/hybrid projects

Airline, travel, hospitality, retail, or other service-industry experience

Experience within a PMO or portfolio governance environment, including stage gates and funding approvals

Experience in large, complex organizations undergoing enterprise change

Who You Are

You are a strategic thinker who can connect big-picture objectives with practical execution plans. You enjoy solving complex problems, building alignment across diverse stakeholders, and delivering meaningful outcomes. You are equally comfortable discussing technology architecture, operational realities, and business impact, and you bridge gaps between teams to get the work done.