Customer Success Manager
Confirmed on the employer's own hiring board on Oct 13, 2026. First seen by Alion on Oct 5, 2026.
Join Wezen as a Customer Success Manager, where you will be responsible for the success of your projects and the improvement of the Wezen platform. You will work closely with clients to understand their environment and processes, build integration plans, define user onboarding strategies, and supervise operations. Additionally, you will drive development projects, collect user feedback, check new feature quality, and suggest improvements. This is an exciting opportunity for a tech lover with great analytical skills and fluency in French and English.
Missions
- Comprendre l'environnement et les processus des clients, et élaborer des plans pour intégrer la plateforme Wezen au sein de leur organisation.
- Superviser les opérations et définir la stratégie d'intégration des utilisateurs.
- Conduire des projets de développement avec des prestataires externes et collecter les retours des utilisateurs.
Profil recherché
**Must have:*** **Graduated from an Engineering School**
* Experience: Junior (0-2 years experience)
* Great analytical skills
* Tech Lover
* Fluency in French/English
* Ability to discuss with a wide range of profiles (Developers, Translators, Copywriters, Clients)
**Nice to have**
* Previous experience in a start-up
* Experience using Salesforce Commerce Cloud, Akeneo, Shopify, Adobe Experience Manager, etc…
* Experience in a foreign country