Senior Systems Analyst

Welcome to Whataburger Careers!

Our Flavor - Why Whataburger

Whataburger isn’t just a fast-food burger chain it is where bold leadership starts - and where potential doesn’t just grow, it heats up. Whether you're leading the line or working behind the scenes, this is the place where opportunities stack up, and every day gives you a chance to Make a Difference.

Since 1950, we’ve invested in people who lead with integrity, Serve with Heart, and bring their best flavor to the team. We believe in working together, speaking up, having a little fun, and Winning as One - because great burgers (and great teams) start with the right ingredients. If you're ready - to learn, grow, impact, and Move Forward Boldly - we’ve got your back and your path cooked to perfection.

Your Recipe for Impact - What You’ll Do

As a Senior Systems Analyst, you'll play a critical role in strengthening the systems, data, and technology solutions that help Whataburger operate at its best. You'll transform complex business needs into scalable system solutions, deliver actionable insights that drive better decision-making, and lead initiatives that improve efficiency, accuracy, and performance across the organization.

In this role, you'll Make a Difference by developing innovative solutions that improve business processes and system capabilities. You'll Serve with Heart by partnering with stakeholders to understand their needs and deliver reliable, user-focused technology solutions. You'll Win as One by collaborating across teams to enhance data integrity, system performance, and operational effectiveness. And you'll Move Forward Boldly by leading continuous improvement efforts, embracing new technologies, and driving initiatives that position Whataburger for future success.

Day-to-Day Ingredients - Responsibilities

As a Senior Systems Analyst, you will:

• Lead development of advanced analytics, dashboards, and reporting solutions
• Translate business requirements into scalable technical solutions
• Drive system implementation, enhancement, and integration initiatives
• Perform root cause analysis and resolve complex system issues
• Partner with cross-functional teams to improve system functionality
• Ensure data integrity, reporting accuracy, and process consistency
• Identify opportunities for automation and process optimization
• Provide strategic insights through data analysis and performance reporting
• Mentor and support analysts on tools, processes, and best practices
• Maintain system documentation and support governance standards

The Sauce - Pay & Perks

As a Senior Systems Analyst, you will receive:

• Competitive Weekly Pay
• Bonus Program
• 5 weeks of PTO Starting on Day One
• Flex Weeks
• Paid Corporate Holidays
• Paid Parental Leave
• 401(k) match $1/$1 up to 4%
• Competitive Medical, Dental, and Vision Benefits
• Short-term and Long-term Disability Benefits
• Opportunities for Career Development and Growth
• Whataburger Family Foundation - Scholarship Program (dependents also eligible) and Hardship Grant Assistance
• Discounted Meals for You and a Guest
• Cell Phone Service Discounts
• Computer & Software Discounts
• Fitness / Gym Discounts
• Awards and recognition for all you do
• Retirement Celebration Program

What You Bring to the Table - Required Experience

As a Senior Systems Analyst, you must have:

• Bachelor's degree or equivalent work experience
• 4+ years of systems, analytics, or business technology experience
• Experience developing dashboards, reports, and data-driven insights
• Proficiency with SQL, reporting, and data visualization tools
• Experience supporting system implementations and enhancements
• Strong analytical, troubleshooting, and problem-solving skills
• Ability to translate business needs into technical requirements
• Knowledge of system integration, optimization, and process improvement
• Strong communication and stakeholder management skills
• Experience managing multiple priorities in a fast-paced environment

Extra Toppings - Desired Experience

As a Senior Systems Analyst, we prefer you to have:

• Experience with Power BI or similar business intelligence platforms
• Advanced data modeling and reporting framework experience
• Experience with ERP, HRIS, CRM, or other enterprise systems
• Knowledge of automation and workflow optimization tools
• Project leadership or cross-functional project experience
• Experience mentoring analysts or technical team members
• Familiarity with system testing, change management, and release support
• Continuous improvement or process excellence experience
• Ability to influence decisions through data storytelling and insights

Where & How You’ll Work

This role is based at the San Antonio Home Office, working on-site Monday through Thursday with remote flexibility on Fridays. In this role, you’ll have strong collaboration with leadership, across cross-functional teams, and with external partners to align capabilities with restaurant realities. The work environment is fast-paced and requires sound judgment, strategic thinking, and strong collaboration skills. Full-time availability is required, with occasional extended hours based on business needs, along with occasional travel to properties, project sites, and external meetings. Candidates must reside within commuting distance of the San Antonio Home Office.

Whataburger is committed to providing equal employment opportunities to all employees and applicants without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, genetic information, disability, veteran status, age, or other condition or status protected by law. Whataburger participates in the federal E-Verify Program. For more information go to www.dhs.gov/E-Verify. E-Verify is a registered trademark of the U.S. Department of Homeland Security.

*Eligibility rules may apply to specific benefits