Customer Success Manager
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Salary
$113k – $155k per year
Location
Hybrid (Los Angeles, United States)
Visa
H-1B filings in 12 months: 48 · green card filings: 8
Employment
Full-Time
Confirmed on the employer's own hiring board on Oct 15, 2026. First seen by Alion on Jun 5, 2026. Whatnot scores C on the Alion truth index.
Overview
Company
Impact
Profile match
Whatnot is a US live shopping marketplace headquartered in San Francisco where sellers host livestreams to sell trading cards, collectibles, fashion, electronics, live plants and many other categories. Founded in 2019 and backed by investors including Andreessen Horowitz, Y Combinator and CapitalG, it operates in North America, Europe, Australia and Japan with teams in New York, Los Angeles, London, Dublin, Berlin, Krakow, Sydney and Tokyo. It hires software and application security engineers, product designers, sales managers for international markets, recruiters, communications managers and finance and tax staff.
Backed by Sequoia Capital, Y Combinator, Andreessen Horowitz
Join Whatnot, the largest live shopping platform in North America and Europe. As a Customer Success Manager, you will drive sustainable business growth and foster deep relationships with our sellers. You will develop and nurture early seller relationships, manage a pipeline of high growth sellers, and partner with cross-functional teams. This is a remote position with flexibility to work from home or from one of our global office hubs.
Missions
- Develop and nurture early seller relationships, serving as their trusted advisor and business consultant.
- Manage a pipeline of high growth sellers, developing a strategy for sustainable adoption, growth, and retention.
- Partner with cross-functional teams to share insights and learnings from sellers, advocating for their needs.
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