Senior Product Manager - Application

As a Senior Product Manager on the Application team, you will partner closely with fellow leaders in engineering, marketing, sales, and customer success to deliver a best-in-class analytics product. You will report to the Head of Product. As a critical member of the product team, you need to be comfortable with complex technical domains and shepherding an early-stage product to market.

We’re on a mission to change how organizations perceive and use people data. And we hold true to our core values of: (1) Be an excellent communicator; (2) Operate with transparency; (3) Provide leverage, not optimization; (4) Win When Our Customers Win; and (5) Act with integrity and trust.

Responsibilities:

• Set the goals, roadmap, and success criteria for your product area organized around short-term delivery and long-term strategy.
• Actively contribute to the growth of the PM discipline and craft, mentor and empower our junior team members to excel in their roles.
• Ensure successful product launch and lifecycle, with success defined as achieving desired business outcomes and product KPIs.
• Engage directly with customers and prospects to understand core problems and translate them into customer needs that empower designers, data scientists, and engineers.
• Work closely with cross-functional teams (sales, customer success, and product marketing) to understand the industry, competitor trends, and market dynamics.
• Measure the impact of features shipped, solicit customer feedback, and iterate with design and engineering on new learnings.
• Collaborate closely with our leadership team to ensure your team’s execution aligns with Windfall’s company vision and product strategy.
• Communicate business impact to stakeholders, including progress on product-market and market-motion fit.

Requirements:

• Must be able to work in office 4-5 days per week. (We are an in-office culture with flexibility for one day per week work from home for employees in good standing, after an initial probationary period)
• 4+ years as a Product Manager building SaaS products, with proven success driving customer adoption and retention; at least 2 years within a startup
• Expertise with at least one digital analytics tool, such as Amplitude, Adobe Analytics, Google Analytics, etc.
• A successful track record of leading cross-functional teams to deliver great product experiences.
• Ability to support sales by by joining prospect/customer calls, accelerating deal cycles, increasing average deal sizes, and driving upsells.
• Comfort with ambiguity and working in a quickly evolving industry.
• Design sense and customer empathy; you advocate for the customer and look for ways to simplify the complex.
• Demonstrated ability to understand, discuss, and challenge architectural concepts, trade-offs, and new opportunities with technical team members.
• Experience in simplifying complex technical workflows into streamlined user experiences across any of the following industries: ML/data science, eCommerce, retail, travel, digital media, healthcare, or financial services.
• Demonstrated ability to make smart features versus time-to-market trade-offs.

Preferred Qualifications:

• Domain expertise in marketing analytics, including audience segmentation, channel management, and campaign analysis.
• Domain expertise and viewpoint of the modern data stack.
• Experienced with Jira, Figma, Pendo, Fullstory, and similar tools.
• Bachelor's degree or equivalent demonstrated success.