Edge Support Analyst - IoT Operations Support

Wipro Limited (NYSE: WIT, BSE: 507685, NSE: WIPRO) is a leading technology services and consulting company focused on building innovative solutions that address clients’ most complex digital transformation needs. Leveraging our holistic portfolio of capabilities in consulting, design, engineering, and operations, we help clients realize their boldest ambitions and build future-ready, sustainable businesses. With over 230,000 employees and business partners across 65 countries, we deliver on the promise of helping our customers, colleagues, and communities thrive in an ever-changing world. For additional information, visit us at www.wipro.com.

Job Description

Key Responsibilities:

• Edge Device Lifecycle Management: Deploy, configure, monitor, and maintain edge computing devices across oil field sites.
• Operational Support: Provide Tier 1/2 support for device-related issues, including connectivity, firmware, and data integrity. This involves working in rotational shifts to cover 24/7 operations.
• Monitoring & Diagnostics: Implement and manage tools for real-time monitoring, diagnostics, and alerting of edge devices.
• Security & Compliance: Ensure devices meet cybersecurity standards and comply with industry regulations.
• Data Flow Optimization: Collaborate with data engineering teams to ensure efficient data ingestion from edge to cloud.
• Documentation & Reporting: Maintain detailed records of device configurations, incidents, and performance metrics.
• Collaboration: Work closely with field engineers, IT, and IoT platform teams to ensure seamless operations.

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• Qualifications:

  Bachelor’s degree in computer science, Electronics, or related field.

• 3-5 years of experience in edge device management, preferably in industrial or oil & gas environments.
• Basic understanding of IoT protocols (MQTT, OPC-UA, Modbus), edge computing platforms, and remote device management tools.
• Experience with Linux-based edge devices, containerization (Docker), and cloud integration (Azure/AWS/GCP).
• Familiarity with cybersecurity practices for industrial IoT.
• Excellent troubleshooting, communication, and documentation skills.

Preferred Skills:

• Experience with SCADA systems and industrial automation.
• Knowledge of predictive maintenance and condition monitoring.
• Certification: Cisco Network Certification (CCAN/CCNP)
• Operating System: Linux (Red Hat Certification)

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Mandatory Skills: IOT Consulting

.Experience: 5-8 Years

.Reinvent your world. We are building a modern Wipro. We are an end-to-end digital transformation partner with the boldest ambitions. To realize them, we need people inspired by reinvention. Of yourself, your career, and your skills. We want to see the constant evolution of our business and our industry. It has always been in our DNA - as the world around us changes, so do we. Join a business powered by purpose and a place that empowers you to design your own reinvention.