Presales Solutions Architect

Wipro Limited (NYSE: WIT, BSE: 507685, NSE: WIPRO) is a leading technology services and consulting company focused on building innovative solutions that address clients’ most complex digital transformation needs. Leveraging our holistic portfolio of capabilities in consulting, design, engineering, and operations, we help clients realize their boldest ambitions and build future-ready, sustainable businesses. With over 230,000 employees and business partners across 65 countries, we deliver on the promise of helping our customers, colleagues, and communities thrive in an ever-changing world. For additional information, visit us at www.wipro.com.

Job Description

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Presales Solutions Architect

Summary

Lead presales solutioning for enterprise telecom operations, service fulfillment, service assurance, observability, AIOps, automation and managed-services opportunities. The role translates customer priorities and operational pain points into differentiated, secure, scalable and commercially viable solutions spanning people, process, platform, integration and operating-model dimensions.

Responsibilities

Define POC objectives, scope, success criteria, KPIs, use cases and E2E workflows, aligning stakeholders on acceptance expectations.

Create the solution architecture and define system, data and integration boundaries, including real versus mocked interfaces, security and non-functional requirements.

Coordinate customer, platform, engineering and partner teams; manage dependencies, risks, assumptions, design decisions and architecture reviews.

Govern the POC plan across environment readiness, platform configuration, integrations, data, workflow implementation, testing and defect closure.

Primary Skills: Presales solution architecture, telecom OSS/BSS, service fulfillment and assurance, observability, AIOps, automation, ITSM/CMDB, cloud and hybrid architecture, API-led integration, managed services, proposal development, effort estimation and executive presentations. Practical knowledge and hands-on experience with any Enterprise Network technologies such as SDWAN, WiFi, MPLS, Data Centers, Campus (LAN/WAN).

Required Experience and Qualifications

Strong experience in presales, solution architecture or consulting for telecom, enterprise network operations, managed services or digital operations transformation.

Demonstrated ability to design multi-domain solutions spanning OSS/BSS, network operations, monitoring and observability, ITSM/CMDB, automation, cloud and integration layers.

Working knowledge of service fulfillment, service assurance, incident and event management, inventory, activation, SLA management and operational reporting.

Experience creating HLDs, process flows, interface catalogues, deployment models, implementation plans, estimates, assumptions, risks and proposal content.

Ability to balance customer value, technical feasibility, delivery risk, security, supportability and commercial viability.

Excellent workshop facilitation, stakeholder management, executive communication, storytelling and presentation skills.

Ability to work effectively across sales, engineering, delivery, operations, commercial, alliance and partner teams.

Preferred / Nice-to-Have Capabilities

Experience with enterprise observability, AIOps, workflow orchestration, closed-loop automation and AI-assisted operations use cases.

Exposure to multi-vendor network environments, SD-WAN/SASE, cloud, Kubernetes, infrastructure monitoring and application performance management.

Knowledge of TM Forum Frameworx, eTOM, SID, ODA and Open APIs.

Experience supporting global RFPs, managed-service pursuits, solution governance, partner-led propositions and customer demonstrations.

Understanding of outcome-based commercial models, licensing, FinOps, transition planning and service acceptance.

Desired Certifications: TOGAF, TM Forum certification, ITIL 4, cloud solution architecture certification, relevant networking certification, ServiceNow certification, PMP or equivalent architecture and delivery credentials.

Experience in telecom, enterprise network platforms or managed-service delivery environments.

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Mandatory Skills: Consulting Presales

.Experience: 8-10 Years

.Reinvent your world. We are building a modern Wipro. We are an end-to-end digital transformation partner with the boldest ambitions. To realize them, we need people inspired by reinvention. Of yourself, your career, and your skills. We want to see the constant evolution of our business and our industry. It has always been in our DNA - as the world around us changes, so do we. Join a business powered by purpose and a place that empowers you to design your own reinvention.