Site Reliability Engineer (SRE)

Wipro Limited (NYSE: WIT, BSE: 507685, NSE: WIPRO) is a leading technology services and consulting company focused on building innovative solutions that address clients’ most complex digital transformation needs. Leveraging our holistic portfolio of capabilities in consulting, design, engineering, and operations, we help clients realize their boldest ambitions and build future-ready, sustainable businesses. With over 230,000 employees and business partners across 65 countries, we deliver on the promise of helping our customers, colleagues, and communities thrive in an ever-changing world. For additional information, visit us at www.wipro.com.

Job Description

Role Purpose

The purpose of this role is to resolve priority incident tickets and service requests while contributing to incident analysis, change request preparation, and continuous service improvement.

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• Site Reliability Engineer II (SRE II)

  Job Summary

  We are seeking a highly motivated Site Reliability Engineer II (SRE II) to join our Business Operations team. The role is responsible for ensuring the reliability, availability, scalability, and performance of business-critical applications and platforms. The SRE will work closely with development, operations, and support teams to drive production readiness, automation, monitoring, and continuous service improvement.

  Key Responsibilities

  • Ensure production stability, platform health, and operational excellence.
  • Support and maintain high-availability, fault-tolerant, and scalable systems.
  • Participate in incident, problem, and change management activities.
  • Perform root cause analysis (RCA) and contribute to post-incident reviews.
  • Develop and maintain automation scripts and operational tools.
  • Implement monitoring, observability, and alerting solutions using logs, metrics, and traces.
  • Troubleshoot application, infrastructure, network, and database issues.
  • Support capacity planning, performance optimization, and disaster recovery initiatives.
  • Collaborate with development teams to improve production readiness and operational standards.
  • Create and maintain operational documentation, procedures, and runbooks.

  Required Skills

  • Strong understanding of Site Reliability Engineering (SRE) principles.
  • Hands-on experience with Linux/Unix administration and troubleshooting.
  • Experience with cloud platforms such as AWS, Azure, or GCP.
  • Knowledge of DevOps practices, CI/CD pipelines, automation, and deployment processes.
  • Scripting/programming experience using Python, Bash, Go, or similar technologies.
  • Experience with monitoring, observability, logging, and alerting tools.
  • Knowledge of networking concepts, system reliability, scalability, and security.
  • Strong troubleshooting and analytical skills.
  • Experience with IT Service Management (ITSM), including Incident, Problem, and Change Management.
  • Understanding of capacity planning and performance tuning.

  Preferred Skills

  • Prior Telecom or Genesys platform experience.
  • Experience with Oracle environments.
  • Java application troubleshooting experience.
  • Exposure to PCF (Pivotal Cloud Foundry) and AWS cloud platforms.

  Key Technologies

  • DevOps Tools & CI/CD
  • AWS / PCF
  • Linux / Unix
  • Oracle
  • Java
  • ITSM Tools
  • Monitoring & Observability Platforms

  Experience

  4-7 Years

  Mandatory Skills

  • DevOps
  • Unix/Linux Administration
  • ITSM Knowledge

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Mandatory Skills: SRE Operations

.Experience: 3-5 Years

.Reinvent your world. We are building a modern Wipro. We are an end-to-end digital transformation partner with the boldest ambitions. To realize them, we need people inspired by reinvention. Of yourself, your career, and your skills. We want to see the constant evolution of our business and our industry. It has always been in our DNA - as the world around us changes, so do we. Join a business powered by purpose and a place that empowers you to design your own reinvention.