Operations Coordinator
First seen by Alion on Oct 6, 2026.
Coordinate and follow up on daily soft services operations, including cleaning, housekeeping, security, landscaping, and waste management.
Follow up with supervisors and site teams to ensure services are delivered according to required standards.
Monitor manpower attendance, allocation, and replacements.
Follow up on client requests, complaints, and service issues.
Monitor compliance with agreed SLAs and service standards.
Prepare daily and weekly operational reports and trackers.
Coordinate with HR, Procurement, and other departments regarding operational requirements.
Escalate operational issues and service delays to the Facility Manager.
Requirements
Bachelor’s degree in Business Administration or any relevant field.
2–4 years of experience in Operations or Soft Services, preferably within Facility Management.
Good command of English.
Good knowledge of MS Office, especially Excel.
Strong communication, coordination, and follow-up skills.
Ability to manage multiple tasks and work under pressure.