First seen by Alion on Oct 11, 2026.
Elevated Customer Experience: Welcome clients with a refined and professional demeanor that embodies the brand's luxury standard.
Expert Consultation: Provide personalized consultations to guide clients in selecting diamond jewelry, including engagement rings, full sets, and bespoke pieces.
Diamond Education (4Cs): Educate clients on global diamond evaluation standards—Cut, Color, Clarity, and Carat—in a simple, engaging, and persuasive manner.
Value & Budget Alignment: Offer tailored selections that align with the client’s budget while highlighting the craft, uniqueness, and value of each piece.
Sales Excellence & Up-selling: Drive sales completion and apply cross-selling and up-selling techniques to optimize the average transaction value.
Requirements
Strong skills in Retail Sales Diamond
Customer Service skills and the ability to provide a positive shopping experience
Excellent Communication and Relationship Building skills
Proactive and goal-oriented attitude
Fluent to Excellent command of both Arabic and English (spoken and written)
Basic knowledge of precious metals or prior experience in the industry is a plus
Bachelor's degree in Business Administration, Marketing, or a related field is advantageous.

