Delivery Operations Billing and Reporting Support Analyst

About Xerox Holdings Corporation

For more than 100 years, Xerox has continually redefined the workplace experience. Harnessing our leadership position in office and production print technology, we’ve expanded into software and services to sustainably power the hybrid workplace of today and tomorrow. Today, Xerox is continuing its legacy of innovation to deliver client-centric and digitally-driven technology solutions and meet the needs of today’s global, distributed workforce. From the office to industrial environments, our differentiated business and technology offerings and financial services are essential workplace technology solutions that drive success for our clients. At Xerox, we make work, work. Learn more about us at www.xerox.com.

About Xerox Holdings Corporation

For more than 100 years, Xerox has continually redefined the workplace experience. Harnessing our leadership position in office and production print technology, we’ve expanded into software and services to sustainably power today’s workforce. From the office to industrial environments, our differentiated business solutions and financial services are designed to make every day work better for clients - no matter where that work is being done. Today, Xerox scientists and engineers are continuing our legacy of innovation with disruptive technologies in digital transformation, augmented reality, robotic process automation, additive manufacturing, Industrial Internet of Things and cleantech. Learn more at www.xerox.com and explore our commitment to diversity and inclusion.

Financial Reporting / Billing position:

This job can be done remote/virtually.

Standard daily duties include the following:

• Daily Excel work includes billing detail and financial reporting.
• Candidate will need to respond to all customer related billing and financial reporting requests on a daily basis.
• Candidate will work closely with Xerox SDM (Service Delivery Manager) for all Xerox reporting needs.
• Manage and address daily client calls and client engagements
• Project Management task/support.

Candidates need the following:

• Extensive and above average to expert level skill set in Excel.
• Extensive and above average to expert level skill set in Access.
• Familiar and use functions such as “average” “sum” as well as using V lookup, pivot tables, and overall.
• Functional expertise in Excel.
• Work accurately and quickly to produce all billing documentation for the account.
• Ability to validate all charges on a monthly basis and cross-reference all items via Excel spreadsheet.
• Extensive knowledge of Excel in order to perform all functions required of account, double and triple check all items before submission and validation of final results for billing.
• Extensive Word and PowerPoint skills
• Ability to create PowerPoint presentations using account Xerox data in an easy-to-understand format.
• Ability to work efficiently and quickly on items as needed by management.
• Responsible for all billing activity and reporting data for a multi-faceted account with a large number of clients
• Work directly with vendors to validate invoices and dollar amounts/bill accordingly.
• Work directly with customers to validate individual charges.
• Respond quickly to all customer questions.
• Work closely with account team on all aspects of billing and reporting
• An understanding of reading and interpreting profit and loss statements to validate expenses and determine any errors in reporting.
• Must be able to pass a background check for the account which includes fingerprinting, background check in addition to Xerox background check.

Note: This position will follow Eastern Standard Time

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