Application Packaging Engineer

• Provide L2/L3 support for enterprise application packaging and deployment services.
• Create, maintain, and support application packages using MSI, MST, MSIX, EXE, App-V, and other packaging technologies.
• Develop and customize application deployment solutions using PowerShell and PSADT (PowerShell App Deployment Toolkit).
• Package, test, troubleshoot, and deploy applications through Microsoft SCCM/MECM and Microsoft Intune.
• Perform application discovery, installation analysis, compatibility assessment, and deployment testing.
• Create silent installation and uninstallation packages for enterprise software deployments.
• Conduct User Acceptance Testing (UAT), pilot deployments, and production rollouts while ensuring deployment success.
• Troubleshoot application installation failures, deployment issues, detection method failures, and user-reported software problems.
• Manage application lifecycle activities, including packaging, deployment, updates, upgrades, patching, and retirement.
• Support software distribution, Software Center administration, and endpoint deployment activities.
• Work closely with application owners, infrastructure teams, security teams, and service desk teams to ensure successful software delivery.
• Package and optimize applications for VDI environments, including Azure Virtual Desktop (AVD), Windows 365, and VMware Horizon environments.
• Create and maintain deployment documentation, packaging standards, operating procedures, and knowledge base articles.
• Develop automation solutions to improve packaging efficiency and reduce manual effort.
• Perform root cause analysis for complex application deployment issues and implement preventive measures.
• Ensure compliance with organizational security, software licensing, and operational standards.
• Participate in change management, release management, and application deployment governance processes.
• Support application modernization initiatives, including migration from SCCM to Intune and adoption of modern application management practices.

Education

• Bachelor's degree in Computer Science, Information Technology, Engineering, or a related field.

Experience

• 3-6 years of experience in Application Packaging, Software Distribution, or Endpoint Management.
• Hands-on experience packaging and deploying applications in enterprise environments.
• Experience with SCCM/MECM, Microsoft Intune, and modern endpoint management platforms.
• Experience supporting large-scale desktop, virtual desktop, and endpoint environments.

Technical Skills

• Strong experience in Application Packaging and Software Deployment.
• Hands-on expertise with:
  • MSI
  • MST
  • MSIX
  • EXE packaging
  • PSADT (PowerShell App Deployment Toolkit)
  • PowerShell scripting
• Experience creating installation, upgrade, and uninstallation packages.
• Strong knowledge of Microsoft SCCM/MECM application deployment and software distribution.
• Experience with Microsoft Intune application deployment and lifecycle management.
• Familiarity with Software Center, detection methods, requirement rules, dependencies, and supersedence configurations.
• Experience troubleshooting deployment failures, installation issues, and application compatibility problems.
• Knowledge of Windows 10/11, Active Directory, Group Policy, and Endpoint Management.
• Experience packaging applications for VDI platforms including:
  • Azure Virtual Desktop (AVD)
  • Windows 365
  • VMware Horizon
  • Citrix Virtual Apps and Desktops (preferred)
• Experience with application testing, validation, and release management processes.
• Understanding of software licensing, security requirements, and enterprise software standards.
• Strong scripting and automation skills using PowerShell.

Preferred Qualifications

• Microsoft Certified Endpoint Administrator Associate.
• Microsoft Intune Administrator or Modern Workplace certifications.
• ITIL Foundation Certification.
• Experience with application virtualization technologies such as App-V.
• Experience working in managed services or large enterprise environments.

Key Competencies

• Strong troubleshooting and analytical skills.
• Excellent application packaging and deployment expertise.
• Ability to automate repetitive tasks and improve operational efficiency.
• Strong documentation and process-oriented mindset.
• Effective stakeholder and customer communication skills.
• Ability to manage multiple packaging requests and project deliverables simultaneously.
• Strong attention to detail and commitment to quality.
• Team-oriented approach with focus on operational excellence and continuous improvement.