IT systems/support administrator
Removed from the employer's board on Nov 6, 2026. First seen by Alion on Oct 6, 2026.
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Responsibilities:
Install the network and computer system
Maintain, repair, and upgrade the operating systems, software applications and hardware
Set up accounts and workstations
Troubleshoot issues and outages
Ensure security through access controls and backups
Responding to queries via chat, e-mail, or phone
Providing technical assistance for questions and problems
Monitor the performance of existing computer systems and IT infrastructure
Duties:
Assisting in the creation and implementation of manuals for various systems, including desktop PCs, servers, network equipment, and software applications
Maintains and monitors all servers' backups
Monitors the distribution of client/server software and service packs
Performs on-site and remote technical support for end users
Performs basic tasks on VMware vSphere
Performs basic hardware troubleshooting and replacement on the server system.
Performs anti-virus and anti-spam management
Performs Service desk / Helpdesk platform management
Performs control cloud-based endpoint management solution
Maintains user accounts, mailing lists
Monitors network firewall security reports, audit log servers, and security systems.
Qualifications/experience:
Good English written and verbal skills, at least upper intermediate level (B2)
2+ years of experience as a hands-on network/systems administrator
2+ years of experience with key Microsoft Enterprise technologies, including Windows System Administration, Active Directory with Group policies, MS DPM, Exchange Server, and IIS
2+ years of IP networking experience, including technical knowledge of subjects such as DNS, LDAP, DHCP, routing, switching, and remote access technologies
Minimum of 2 years of experience with Microsoft, macOS, and Linux administration background.
Microsoft Exchange Online implementations and management, experience with e-mail processing and filtering, anti-virus/anti-spam
MS Intune and/or Omnissa Workspace ONE solution
Knowledge of different ManageEngine applications/services will be a plus.
Working shift:
From 13:00 till 22:00, Monday — Friday with periodic weekend duties.
You are required to work from the office two days a week. We do not provide military service deferments.