Lead Support Engineer Jobs

Lead Support Engineer jobs hiring now at vetted startups and product companies on Alion, updated daily. Average salary around $132,943/year. Compare remote, hybrid and on-site positions with relocation and visa sponsorship. Browse and apply today.

AI/ML
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Enterprise Apps
Quantum

Cambridge Consultants

cambridgeconsultants.com
Cambridge Consultants is a product development firm founded in 1960 that invents technology on contract for clients. Its engineers and scientists have created medical devices, wireless chips and industrial products, seeding many Cambridge technology spin-outs along the way. The company is part of Capgemini Invent while retaining its own laboratories.
cambridgeconsultants.com • HQ: Cambridge, United Kingdom • Consumer Goods • Biotechnology • Data & Analytics • Est. 1960
HQ: Cambridge, United Kingdom • Consumer Goods • Biotechnology • Data & Analytics • Est. 1960
Open 236 daysVerified live · 10 hours ago 7 months ago

IT Service Desk Team Lead

$47k – $135k per year (Estimated) • Lead • In office • Staff
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Delivery Hero

deliveryhero.com
Delivery Hero is a leading global local delivery platform, headquartered in Berlin, that connects consumers with restaurants, grocery stores, and local retailers. Founded in 2011, the company operates across dozens of countries, providing on-demand food delivery and pioneering "quick commerce" services for household essentials. Through its extensive international network and advanced logistics technology, it facilitates millions of daily deliveries while aiming to provide a fast and seamless experience for customers worldwide.
deliveryhero.com • Berlin • Frankfurt am Main • Dubai • Sofia • Plovdiv • Marketplaces • Transportation & Logistics • Delivery • 1001-5000 employees
Berlin • Frankfurt am Main • Dubai • Sofia • Plovdiv • Marketplaces • Transportation & Logistics • Delivery • 1001-5000 employees
Verified live · 3 hours ago 21 day ago

Team Lead - Global Technical Support

Lead • 4+ years expRemote/Hybrid (Kuala Lumpur, Malaysia) • Full-Time • Senior
SLI/SLO/SLA
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Open 100 daysVerified live · 3 hours ago 3 months ago

Technical Support Team Lead

Lead • 4+ years expIn office (Kuala Lumpur, Malaysia) • Full-Time • Senior • English: B2
SLI/SLO/SLA
Datadog
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Qualys

qualys.com
Qualys, Inc. is a publicly traded enterprise cybersecurity, compliance, and IT solutions provider headquartered in Foster City, California. Founded in 1999 as a pioneer in SaaS-delivered vulnerability management, the company provides the Qualys Enterprise TruRisk Platform. Its single-agent cloud architecture unifies cybersecurity asset management, vulnerability management detection and response (VMDR), patch management, web application security, policy compliance, and cloud security across hybrid IT environments, public clouds, and containers.
qualys.com • HQ: Foster City, United States • Information Security • Endpoint Security • Cybersecurity • 1001-5000 employees • Est. 1999
HQ: Foster City, United States • Information Security • Endpoint Security • Cybersecurity • 1001-5000 employees • Est. 1999
$16k – $45k per year (Estimated) • Lead • 5+ years expIn office (Pune, India) • Bachelor's Degree • Full-Time • Staff
Bash
Python
SQL
Databases
MS SQL
DevOps
Debian
Kubernetes
Cybersecurity
Qualys Cloud Platform
Management
Jira
Marketing
Salesforce
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PTC

ptc.com
PTC Inc. is a global software and services company headquartered in Boston, Massachusetts, and founded in 1985. The company develops a suite of technology solutions including computer-aided design (CAD), product lifecycle management (PLM), industrial internet of things (IIoT), and augmented reality (AR) platforms. It serves over 30,000 customers worldwide, primarily in the discrete manufacturing, aerospace, and defense sectors, and is publicly traded on the NASDAQ under the ticker symbol PTC.
ptc.com • HQ: Boston, United States • Internet of Things • Information Technology • Simulation & Digital Twin • AR & VR • Manufacturing • Industrial IoT (IIoT) • Software • CAD & PLM • 1001-5000 employees • Est. 1985
HQ: Boston, United States • Internet of Things • Information Technology • Simulation & Digital Twin • AR & VR • Manufacturing • Industrial IoT (IIoT) • Software • CAD & PLM • 1001-5000 employees • Est. 1985
Verified live · 1 day ago 21 day ago

Group Leader - Technical Support (Windchill)

$15k – $43k per year (Estimated) • Lead • In office (Pune, India) • Bachelor's Degree • Full-Time • Staff
Salesforce
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Figure AI

figure.ai
Figure AI is an American robotics company founded in 2022 that develops general-purpose humanoid robots for commercial and household work. Its Figure 02 and Figure 03 machines combine custom actuators, battery systems and hands with the in-house Helix vision-language-action model, which lets one neural network drive both perception and motor control from natural-language instructions. Headquartered in San Jose, California, the company runs the BotQ manufacturing facility for high-volume production and has piloted its robots on logistics and automotive assembly work with commercial partners.
figure.ai • HQ: San Jose, United States • Manufacturing • Humanoid Robots • Artificial Intelligence • Robotics • Robotics AI • 501-1000 employees • Est. 2022
HQ: San Jose, United States • Manufacturing • Humanoid Robots • Artificial Intelligence • Robotics • Robotics AI • 501-1000 employees • Est. 2022
Verified live · 8 hours ago 21 day ago

User Support Lead

$84k – $238k per year (Estimated) • Lead • 5+ years expIn office (San Jose, United States) • Staff
AI Agents
Marketing
Zendesk
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OXIO

oxio.com
The first telecom as a service (TaaS) platform unbundling network service from complex physical infrastructure and pulling it into the cloud.
oxio.com • Mexico City • New York • Montreal • Software • Telecommunications • Mobile Networks
Mexico City • New York • Montreal • Software • Telecommunications • Mobile Networks
Verified live · 9 hours ago 21 day ago

Technical Lead / Exec IT Support

$83k – $197k per year (Estimated) • Lead • 7+ years expRemote/Hybrid (New York, United States) • Full-Time • Staff • French (Optional) • Spanish (Optional)
Python
DevOps
GitLab
Cybersecurity
SOC 2
Zero Trust
Management
Google Workspace
Confluence
Marketing
Zendesk
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Abacus.AI

abacus.ai
Abacus.AI is a San Francisco company founded in 2019 that offers an end-to-end platform for building, deploying and operating machine learning and large language model applications. The product covers forecasting, personalisation, anomaly detection and retrieval-augmented agents, with automated model selection intended to replace much of the manual data science work. It sells mainly to enterprises that want AI systems in production without assembling a large in-house research team.
abacus.ai • HQ: San Francisco, United States • Data & Analytics • LLM & Generative AI • Artificial Intelligence • Est. 2019
HQ: San Francisco, United States • Data & Analytics • LLM & Generative AI • Artificial Intelligence • Est. 2019
Verified live · 5 min ago 21 day ago

Team Lead, Enterprise Service Desk

$70k – $168k per year (Estimated) • Lead • 5+ years expIn office (Newark, United States) • Bachelor's Degree • Staff
Hyper-V
Incident Management
Proxmox VE
SLI/SLO/SLA
VMWare
Cybersecurity
Microsoft Entra ID
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CAE

cae.com
CAE is a global high-technology company specializing in advanced simulation, flight training, and operational support solutions for the civil aviation, defense, and security sectors. Headquartered in Canada, the enterprise manufactures full-flight simulators and operates an extensive worldwide network of training centers for commercial pilots, cabin crews, and maintenance professionals.
cae.com • Kraków • Arlington • Montreal • Ottawa • Las Vegas • Professional Services • Manufacturing • Space & Aerospace • 1001-5000 employees
Kraków • Arlington • Montreal • Ottawa • Las Vegas • Professional Services • Manufacturing • Space & Aerospace • 1001-5000 employees
Verified live · 3 hours ago 22 days ago

IT Support Lead

$69k – $165k per year (Estimated) • Lead • 5+ years expIn office (Altus, United States) • Bachelor's Degree • Full-Time • Staff
SQL
AI/ML
Model Context Protocol
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Miele

miele.com
Miele is a global manufacturer of premium domestic appliances and commercial equipment, renowned for its German engineering, precision craftsmanship, and durable design. The company's product line spans luxury kitchen appliances, laundry systems, vacuum cleaners, and specialized medical or laboratory cleaning devices designed for long-term operational performance.
miele.com • Seattle • New York • Chicago • Copenhagen • Salzburg • Manufacturing • Consumer Electronics • Home Appliances
Seattle • New York • Chicago • Copenhagen • Salzburg • Manufacturing • Consumer Electronics • Home Appliances
Verified live · 1 day ago 22 days ago

IT Support and Monitoring Team Leader

Lead • Remote/Hybrid (Brașov, Romania) • Full-Time • Staff • German
Shift-Left
Cybersecurity
Shift-Left Security
Management
ServiceNow
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Lithic

lithic.com
Lithic provides card issuing infrastructure through a developer-focused API. Companies use it to launch virtual and physical payment cards with programmable controls. The platform handles processing, ledgering and compliance workflows.
lithic.com • HQ: New York, United States • Commerce • Blockchain & Crypto • Financial Services • Est. 2014
HQ: New York, United States • Commerce • Blockchain & Crypto • Financial Services • Est. 2014
Open 95 daysTop 25% pay 3 months ago

Technical Support Lead

$125k – $215k per year • Lead • Remote/Hybrid (New York, United States) • Full-Time • Staff
SQL
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kAIgentic

kaigentic.com
kAIgentic is an enterprise AI platform that helps organizations capture internal knowledge and turn it into AI agents to modernize processes, automate workflows, and deploy AI safely with governance and compliance.
kaigentic.com • Bengaluru • Business Process Automation (BPA) • AI Agents • Artificial Intelligence • 51-200 employees • Est. 2025
Bengaluru • Business Process Automation (BPA) • AI Agents • Artificial Intelligence • 51-200 employees • Est. 2025
Verified live · 1 day ago 24 days ago

Lead Product Support Engineer

$18k – $52k per year (Estimated) • Lead • Remote/Hybrid (Bengaluru, India) • Full-Time • Staff
Python
AI/ML
Hallucination
LLM
AI Agents
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Canonical

canonical.com
Canonical is the publisher of Ubuntu, the world's most widely used Linux distribution, headquartered in London. Founded in 2004 by Mark Shuttleworth, the company provides enterprise-grade services, support, and security for open-source software, enabling organizations to deploy and manage workloads consistently across diverse environments. Their portfolio spans the entire compute spectrum - from public and private cloud infrastructure (OpenStack), container orchestration (Kubernetes/MicroK8s), and data center management to specialized edge and IoT computing.
canonical.com • HQ: London, United Kingdom • Artificial Intelligence • Software • Information Technology • 1001-5000 employees • Est. 2004
HQ: London, United Kingdom • Artificial Intelligence • Software • Information Technology • 1001-5000 employees • Est. 2004
Open 486 daysVerified live · 11 hours ago 1 year ago

Support Engineering Manager

Lead • In office • Staff
OpenStack
SLI/SLO/SLA
Ubuntu
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Open 1505 daysVerified live · 11 hours ago 4 years ago

Software Engineering Manager - Sustaining Engineering

Lead • Remote (AMER) • Staff
C++
Python
DevOps
Kubernetes
OpenStack
Ubuntu
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Clifford Chance

cliffordchance.com
Clifford Chance is a multinational law firm headquartered in London, United Kingdom, and formed in 1987 through the merger of Clifford Turner and Coward Chance. The firm advises on corporate transactions, banking and finance, capital markets, litigation, antitrust, and regulatory matters for financial institutions and large corporates. It is one of the Magic Circle firms and operates offices across Europe, the Americas, the Middle East, and Asia Pacific.
cliffordchance.com • HQ: London, United Kingdom • Capital Markets • Financial Consulting • Financial Services • Professional Services • Legal Services • 5000+ employees • Est. 1987
HQ: London, United Kingdom • Capital Markets • Financial Consulting • Financial Services • Professional Services • Legal Services • 5000+ employees • Est. 1987
Verified live · 2 hours ago 27 days ago

Module Lead (Dotnet Application Support)

$16k – $45k per year (Estimated) • Lead • 5+ years expRemote/Hybrid (Delhi, India) • Bachelor's Degree • Full-Time • Junior
C#
PowerShell
SQL
DevOps
Azure
Incident Management
SLI/SLO/SLA
Windows Server
Management
ServiceNow
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Leidos

leidos.com
Leidos is a defense, intelligence, civil, and health information technology enterprise. Headquartered in Reston, Virginia, the Fortune 500 company (NYSE: LDOS) operates as one of the primary IT, scientific research, and systems integration contractors for the U.S. federal government, allied defense agencies, and commercial infrastructure entities.
leidos.com • HQ: Reston, United States • Government • Cybersecurity • Military • 5000+ employees • Est. 2013
HQ: Reston, United States • Government • Cybersecurity • Military • 5000+ employees • Est. 2013
Top 25% payVerified live · 1 day ago 28 days ago

Cyber Infrastructure Support Lead

$108k – $195k per year • Lead • 8+ years expConcord • Remote (United States) • Bachelor's Degree • Full-Time • Staff
Configuration Management
Bitbucket
CI/CD
Cybersecurity
Fortify
SonarQube
Management
Confluence
Jira
ServiceNow
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Ibex Medical Analytics builds artificial intelligence systems that read digitised pathology slides for cancer diagnosis. Founded in 2016 in Israel, its Galen products detect and grade prostate, breast and gastric cancers as a second read alongside pathologists. The software is deployed in laboratories across Europe and the United States.
ibex-ai.com • HQ: Tel Aviv, Israel • Biotechnology • Artificial Intelligence • Health Care • Est. 2016
HQ: Tel Aviv, Israel • Biotechnology • Artificial Intelligence • Health Care • Est. 2016
Verified live · 1 day ago 28 days ago

IT Support Lead - IL

$59k – $167k per year (Estimated) • Lead • 3+ years expIn office • Staff • English: C1
Azure
VMWare
Cybersecurity
FortiGate
Management
Google Workspace
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Onshape

onshape.com
Onshape is a product development platform that brings together all the tools needed to develop a product from conception to production.
onshape.com • Boston • Barcelona • Pune • Gurgaon • Tokyo • 501-1000 employees
Boston • Barcelona • Pune • Gurgaon • Tokyo • 501-1000 employees
Verified live · 1 day ago 29 days ago

Product Technology Lead (Technical Support)

$15k – $41k per year (Estimated) • Equity • Lead • 4+ years expIn office (Pune, India) • Bachelor's Degree • Full-Time • Staff
SQL
DevOps
AWS
Azure
GCP
Red Hat
Ubuntu
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Voya Financial

voya.com
Voya Financial, Inc. (NYSE: VOYA), is a leading health, wealth and investment company with 7,200 employees who are focused on achieving Voya's aspirational vision: Clearing your path to financial confidence and a more fulfilling life. Through products, solutions and technologies, Voya helps its 14.3 million individual, workplace and institutional clients become well planned, well invested and well protected. Benefitfocus, a newly joined Voya company, extends the reach of Voya's workplace benefits and savings offerings by providing benefits administration capabilities to 16.5 million individual subscription employees across employer and health plan clients.
voya.com • New York • Hartford • Denver • Atlanta • Phoenix • Insurance • Financial Services • Wealth Management • 501-1000 employees
New York • Hartford • Denver • Atlanta • Phoenix • Insurance • Financial Services • Wealth Management • 501-1000 employees
Top 25% payVerified live · 1 day ago 1 month ago

Executive & Site Lead Technical Support Manager

$114k – $170k per year • Lead • 10+ years expIn office (New York, Hartford, United States) • Bachelor's Degree • Full-Time • Staff
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Signify

lighting.com
Signify is a global lighting corporation headquartered in Eindhoven, Netherlands, with roots dating back to the founding of Philips in 1891. The company develops, manufactures, and sells energy-efficient LED lighting products, systems, and services under brands such as Philips, Interact, and Hue. Operating in over 70 countries with a workforce of approximately 32,000 employees, the firm serves professional, consumer, and Internet of Things markets worldwide.
lighting.com • HQ: Eindhoven, Netherlands • Smart Building & Cities • Real Estate • Energy Efficiency • Energy & Utilities • Internet of Things • Information Technology • Hardware • Lighting • 5000+ employees
HQ: Eindhoven, Netherlands • Smart Building & Cities • Real Estate • Energy Efficiency • Energy & Utilities • Internet of Things • Information Technology • Hardware • Lighting • 5000+ employees
Verified live · 3 hours ago 1 month ago

IT Service Desk Lead

$29k – $83k per year (Estimated) • Lead • In office (Piła, Poland) • Bachelor's Degree • Full-Time • Staff
Microsoft Entra ID
Management
ServiceNow
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The University of Maryland, College Park is a premier public research university and the flagship institution of the University System of Maryland, located just outside Washington, D.C. Founded in 1856, the university educates over 40,000 undergraduate and graduate students across 12 colleges, offering highly ranked programs in computer science, engineering, business, and public policy. As a major R1 research institution and member of the Big Ten Conference, it leverages its strategic proximity to federal agencies, national laboratories, and corporate hubs to drive innovation, enterprise partnerships, and impactful interdisciplinary research.
umd.edu • HQ: College Park, United States • STEM Education • Education • Higher Education
HQ: College Park, United States • STEM Education • Education • Higher Education
Top 25% payVerified live · 1 day ago 1 month ago

IT Desktop Support Coordinator Lead

$116k – $139k per year • Lead • 7+ years expUnited States • Remote (United States) • Bachelor's Degree • Full-Time • Staff
Azure
Incident Management
SLI/SLO/SLA
Management
ServiceNow
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The Focusrite Group

focusrite.com
Focusrite is a global music and audio products group supplying hardware and software products used by professional and amateur musicians.
focusrite.com • El Segundo • Berlin • Headphones & Audio • Consumer Electronics • Musical Electronics • Est. 1985
El Segundo • Berlin • Headphones & Audio • Consumer Electronics • Musical Electronics • Est. 1985
Verified live · 1 day ago 1 month ago

IT Support Team Lead - Maternity Cover

$47k – $61k per year • Lead • In office • Contractor • Staff
PowerShell
AI/ML
Copilot
DevOps
Azure
Cybersecurity
Microsoft Entra ID
Management
Confluence
Jira
Miro
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Lead Support Engineer Jobs
Frequently asked questions
How many Lead Support Engineer jobs are available on Alion?
There are currently 133 active listings from 108 hiring companies on Alion, refreshed daily.
What salary do Lead Support Engineer jobs pay?
The average salary is around $132,943 per year based on the current listings.
Are remote options available for Lead Support Engineer jobs?
Yes, many of these roles offer remote or hybrid work, and you can filter listings by remote, relocation and visa sponsorship.
How do I apply for Lead Support Engineer jobs?
Open any listing on Alion and apply directly with the employer through the provided link - no lengthy sign-up required.