Lead Support Engineer Jobs

Lead Support Engineer jobs hiring now at vetted startups and product companies on Alion, updated daily. Average salary around $114,916/year. Compare remote, hybrid and on-site positions with relocation and visa sponsorship. Browse and apply today.

AI/ML
Software
Data
Security
DevOps & Cloud
Leadership
Product
Design
Fintech
Hardware & Chips
Defense
Aerospace
Biotech
Energy
Robotics
Automotive
MedTech
Science

NPCI

npci.org.in
npci.org.in · HQ: Mumbai, India · Financial Software & Embedded Finance · Payment Processing & Gateways · 501-1000 employees · Est. 2008 · Trust B · Hiring 62, 5 new
HQ: Mumbai, India · Financial Software & Embedded Finance · Payment Processing & Gateways · 501-1000 employees · Est. 2008 · Trust B · Hiring 62, 5 new
NPCI operates the retail payment infrastructure that underpins Indian digital transactions. It built the unified payments interface, immediate payment service and a domestic card network. The organisation is owned collectively by Indian banks.
No named decision-maker yet.
No careers mailbox known
Verified live · 4 hours ago 17 days ago Likely open · 53%

Lead Application Support

Lead · In office (Chennai, India) · Full-Time · Staff
Node JS
JavaScript
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Acentra Health

acentra.com
acentra.com · HQ: McLean, United States · Health Care · Revenue Cycle & Medical Billing · Care Coordination & Population Health · 1001-5000 employees · Est. 2023 · Hiring 5
HQ: McLean, United States · Health Care · Revenue Cycle & Medical Billing · Care Coordination & Population Health · 1001-5000 employees · Est. 2023 · Hiring 5
Headquartered in McLean, Virginia, Acentra Health is a leading public sector health technology and clinical solutions enterprise. Formed through the merger of CNSI and Kepro, the company provides cloud-based modular software platforms - including Medicaid Management Information Systems (MMIS), claims processing engines, and care management tools - alongside clinical operations, quality oversight, and AI-driven data analytics. Serving state health agencies and federal clients such as the Centers for Medicare & Medicaid Services (CMS) and the Department of Defense, the organization modernizes public health infrastructure, streamlines program administration, and improves care delivery for over 140 million beneficiaries nationwide.
No named decision-maker yet.
No careers mailbox known
17 days ago Likely open · 61%

Lead Operations Support Analyst

$58k – $72k per year · Lead · 5+ years exp · Remote (United States, PST hours) · Associate's Degree · Full-Time · Staff
HIPAA
Management
ITIL
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Citi

citi.com
citi.com · HQ: New York, United States · Cards & Card Issuing · Payment Processing & Gateways · Wealth Management & Financial Advisors · Investment Banking & M&A Advisory · Commercial & Retail Banks · 5000+ employees · Est. 1812 · Trust A · Hiring 3428, 375 new
HQ: New York, United States · Cards & Card Issuing · Payment Processing & Gateways · Wealth Management & Financial Advisors · Investment Banking & M&A Advisory · Commercial & Retail Banks · 5000+ employees · Est. 1812 · Trust A · Hiring 3428, 375 new
Citi is one of the largest banks in the world, tracing its lineage to the City Bank of New York founded in 1812 and taking its modern shape through the 1998 merger that created Citigroup. Its most distinctive asset is a cross-border payments and treasury network unmatched by any competitor, moving trillions of dollars a day for multinational corporations, governments and other banks across roughly ninety countries. Alongside that institutional franchise it runs markets and investment banking, wealth management and a United States personal bank, and has spent recent years simplifying itself by exiting consumer operations across Asia, Europe and Latin America.
Vis Raghavan · Head of Banking · decision-maker
Mark Mason · Chief Financial Officer · decision-maker
Jane Fraser · Chief Executive Officer · decision-maker
Sanford Weill · Architect of the 1998 Merger
Careers mailbox is known
Verified live · 8 min ago 17 days ago Fading · 31%

Applications Support Technical Lead Analyst

Lead · 10+ years exp · Hybrid (Singapore) · Bachelor's Degree · Full-Time · Staff
Python
Databases
Apache Kafka
DevOps
OpenShift
OpenTelemetry
AppDynamics
Amazon ECS
Unix
Incident Management
Prometheus
Grafana
Linux
GCP
Kubernetes
+5
Apply
Verified live · 8 min ago 30 days ago Long shot · 22%

Application Support Technology Lead Analyst

Lead · 10+ years exp · Hybrid (Pune, India) · Bachelor's Degree · Full-Time · Staff
SQL
Python
Databases
Apache Kafka
DevOps
Splunk
Grafana
Management
ITIL
Apply
Verified live · 8 min ago 1 month ago Long shot · 11%

OTC Derivatives - Application Support Technology Lead Analyst

Lead · 10+ years exp · Hybrid (Pune, India) · Full-Time · Staff
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Alliance Bank Malaysia Berhad

alliancebank.com.my
alliancebank.com.my · Kuala Lumpur · Ampang · Commercial & Retail Banks · Hiring 4, 1 new
Kuala Lumpur · Ampang · Commercial & Retail Banks · Hiring 4, 1 new
Alliance Bank Malaysia is a dynamic, integrated financial services group offering fast, simple and responsive financial solutions in Malaysia.
No named decision-maker yet.
Careers mailbox is known
Lead · 5+ years exp · In office (Kuala Lumpur, Malaysia) · Full-Time · Staff
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Zoox

zoox.com
zoox.com · HQ: Foster City, United States · Ride Hailing · Automotive Manufacturing · Smart Mobility · Autonomous Driving · 1001-5000 employees · Est. 2014 · Trust B · Hiring 221, 5 new
HQ: Foster City, United States · Ride Hailing · Automotive Manufacturing · Smart Mobility · Autonomous Driving · 1001-5000 employees · Est. 2014 · Trust B · Hiring 221, 5 new
Zoox is an American autonomous vehicle company founded in 2014 that designs a purpose-built robotaxi rather than retrofitting an existing car. Its vehicle has no steering wheel or driver position, seats four passengers facing each other, drives equally well in either direction and was developed alongside the sensors, compute and software that operate it, which required the company to certify the design under its own self-certification of federal motor vehicle safety standards. Amazon acquired the company in 2020 and it has since begun public robotaxi service in Las Vegas and San Francisco while testing in several other American cities.
Tim Kentley-Klay · Co-founder · decision-maker
Jesse Levinson · Co-founder and Chief Technology Officer · decision-maker
Jon Foster · Executive Officer · decision-maker
Aicha Evans · Chief Executive Officer · decision-maker
No careers mailbox known
Verified live · 2 hours ago Visa sponsor 19 days ago Likely open · 63%

Team Lead, Fleet Support Analysts

$75k – $90k per year · Lead · 6+ years exp · In office (Las Vegas, United States) · Bachelor's Degree · Full-Time · Staff
Python
DevOps
Linux
Management
Jira
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acadia.com · HQ: San Diego, United States · Health Care · Rare Disease Therapeutics · Neurology & CNS Therapeutics · Prescription Drugs · 201-500 employees · Est. 1993 · NASDAQ: ACAD · Hiring 37, 7 new
HQ: San Diego, United States · Health Care · Rare Disease Therapeutics · Neurology & CNS Therapeutics · Prescription Drugs · 201-500 employees · Est. 1993 · NASDAQ: ACAD · Hiring 37, 7 new
Acadia Pharmaceuticals is a biopharmaceutical company headquartered in San Diego, California, that develops and markets treatments for underserved neurological disorders and rare diseases. Founded in 1993 and listed on Nasdaq, it sells NUPLAZID, the first FDA-approved treatment for Parkinson's disease psychosis, and DAYBUE, the first approved therapy for Rett syndrome, now also approved in the European Union, with pipeline programs in Alzheimer's disease psychosis and Lewy body dementia psychosis. It hires sales specialists, area business managers and medical science liaisons in the US and Europe, plus quality, regulatory, supply chain, AI and corporate staff, many at its Princeton office.
Internationale Büros · Geschäftsführer · decision-maker
Andrea Hofmaier · Geschäftsführer · decision-maker
Careers mailbox is known
Verified live · 5 min ago 20 days ago Hiring now · 85%

IT Service Desk Operations Lead

Equity · Lead · 5+ years exp · Hybrid (Zug, Switzerland) · Bachelor's Degree · Staff · German: C1
DHCP
VPN
DNS
Management
Service Desk
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Iservworks

iservworks.com
iservworks.com · HQ: Grand Rapids, United States · Artificial Intelligence · Cybersecurity · Est. 1995 · Hiring 3
HQ: Grand Rapids, United States · Artificial Intelligence · Cybersecurity · Est. 1995 · Hiring 3
— AI SMART IT SOLUTIONS 95% of AI Pilots Fail. We Make Sure You’re in the 5%. Secure governance, rapid adoption, fast implementations, and workflow-embedded agents. Our 4-pillar framework ensures measurable ROI in 90 days.
No named decision-maker yet.
No careers mailbox known
Verified live · 18 min ago 20 days ago Likely open · 59%

IT Support Technician – Tier I AI Integration, Documentation & Knowledge Management Lead

≈ $72k – $156k per year (Estimated) · Lead · In office (Orlando, United States) · Full-Time · Staff
DHCP
VPN
DNS
Windows
Azure
Management
Service Desk
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RemServ

remserv.com.au
remserv.com.au · Melbourne · Brisbane · Adelaide · Albany · Perth · Asset Management & Funds · Financial Services · Leasing, Auto & Equipment Finance · 501-1000 employees · Hiring 12, 2 new
Melbourne · Brisbane · Adelaide · Albany · Perth · Asset Management & Funds · Financial Services · Leasing, Auto & Equipment Finance · 501-1000 employees · Hiring 12, 2 new
RemServ is one of Queensland leading providers of workplace benefits, we've provided salary packaging and novated leasing services for more than two decades.
No named decision-maker yet.
Careers mailbox is known
Verified live · 9 hours ago 20 days ago Hiring now · 80%

Applications Support Lead - CBS

Lead · Hybrid (Melbourne, Australia) · Full-Time · Staff
SQL
DevOps
Incident Management
Azure DevOps
Azure
Management
ITIL
Agile
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SRS Distribution

srsdistribution.com
srsdistribution.com · HQ: McKinney, United States · Wholesale · Building Materials · 1001-5000 employees · Est. 2008 · Trust B · Hiring 161, 24 new
HQ: McKinney, United States · Wholesale · Building Materials · 1001-5000 employees · Est. 2008 · Trust B · Hiring 161, 24 new
SRS Distribution is a building products distributor headquartered in McKinney, Texas, supplying roofing, siding, commercial roofing, solar and related materials to professional contractors through a network of independent branded distributors. Founded in 2008 and part of The Home Depot since 2024, it runs more than 430 branches nationwide, employs over 7,000 associates, and has grown largely through acquisitions, including GMS in 2025 and Mingledorff's in 2026. It hires CDL and non-CDL drivers, crane operators, warehouse associates and rooftop loaders, branch managers, territory and account managers, pricing specialists, software engineers and corporate finance staff.
No named decision-maker yet.
Careers mailbox is known
Verified live · 2 hours ago Visa sponsor 20 days ago Likely open · 45%

Manager, IT Support Services

≈ $73k – $159k per year (Estimated) · Equity · Lead · 8+ years exp · Hybrid (McKinney, United States) · Bachelor's Degree · Full-Time · Staff
ITSM
Service Desk
ITIL
Apply

ManTech

mantech.com
mantech.com · HQ: Herndon, United States · IT Consulting & Digital Transformation · Information Security · National Security · 1001-5000 employees · Est. 1968 · Trust A · Hiring 457, 59 new
HQ: Herndon, United States · IT Consulting & Digital Transformation · Information Security · National Security · 1001-5000 employees · Est. 1968 · Trust A · Hiring 457, 59 new
ManTech is a Virginia company founded in 1968 that provides technology services to United States defence and intelligence agencies. Its work covers cybersecurity, data analytics, cloud and mission systems engineering. The company employs thousands of cleared technologists.
No named decision-maker yet.
Careers mailbox is known
Verified live · 4 hours ago 20 days ago Fading · 33%

Lead Service Desk Technician, Joint Operations Center Watch

≈ $83k – $181k per year (Estimated) · Lead · 7+ years exp · In office (Doral, United States) · High School Diploma · TS/SCI · Staff
Windows
Cybersecurity
Active Directory
Management
Service Desk
ServiceNow
Apply

USAA

usaa.com
usaa.com · HQ: San Antonio, United States · Wealth Management & Financial Advisors · Life Insurance & Annuities · Commercial & Retail Banks · Property & Casualty Insurance · 5000+ employees · Est. 1922 · Trust A · Hiring 130, 32 new
HQ: San Antonio, United States · Wealth Management & Financial Advisors · Life Insurance & Annuities · Commercial & Retail Banks · Property & Casualty Insurance · 5000+ employees · Est. 1922 · Trust A · Hiring 130, 32 new
USAA is an American financial services group founded in 1922 by a group of army officers who could not obtain vehicle insurance because their profession was considered too risky, and who agreed to insure one another instead. It remains a reciprocal inter-insurance exchange owned by its members, and eligibility is restricted to serving and former military personnel and their families, which gives it a defined and unusually loyal customer base. Headquartered in San Antonio, it sells property and casualty insurance, banking, life insurance and investments, and it consistently ranks at the top of American customer satisfaction surveys.
No named decision-maker yet.
No careers mailbox known
Top 25% payVerified live · 1 hour ago 20 days ago Long shot · 24%

Incident Manager Lead - ACC Commander

$127k – $243k per year · Lead · 7+ years exp · Hybrid (San Antonio, Phoenix, United States) · Relocation · Bachelor's Degree · Full-Time · Staff
Splunk
Datadog
Dynatrace
AppDynamics
Incident Management
Robotics
Path Planning
Management
ITSM
ServiceNow
ITIL
+1
Apply

Peraton

peraton.com
peraton.com · HQ: Reston, United States · Systems Integrators · Information Security · Homeland Security · National Security · 1001-5000 employees · Est. 2017 · Trust A · Hiring 959, 171 new
HQ: Reston, United States · Systems Integrators · Information Security · Homeland Security · National Security · 1001-5000 employees · Est. 2017 · Trust A · Hiring 959, 171 new
Peraton is an American national security and technology company that provides systems engineering, IT modernisation, cyber, space and communications services to defense, intelligence, homeland security, civil and health agencies of the US government. Formed in 2017 by Veritas Capital and enlarged in 2021 through the acquisitions of the federal IT and mission support business of Northrop Grumman and of Perspecta, it employs tens of thousands of people across the United States. The company is headquartered in Reston, Virginia, United States.
No named decision-maker yet.
No careers mailbox known
Verified live · 3 hours ago 20 days ago Fading · 34%

Service Desk Shift Lead

$66k – $106k per year · Lead · 2+ years exp · United States · Remote (United States, ET hours) · High School Diploma · Secret · Shift work · Staff
Incident Management
Management
Service Desk
ServiceNow
ITIL
Apply
Verified live · 3 hours ago 1 month ago Long shot · 15%

Systems Administration Supervisor / Helpdesk Lead

≈ $89k – $194k per year (Estimated) · Lead · 6+ years exp · In office (Chantilly, United States) · TS/SCI · Shift work · Staff
HPC
Windows
Linux
Azure
AWS
Cybersecurity
NIST 800-53
Active Directory
Management
ITIL
Apply

Baker Hughes

bakerhughes.com
bakerhughes.com · HQ: Houston, United States · Petroleum & Mining Engineering · Oil & Gas · 1001-5000 employees · Est. 2017 · NASDAQ: BKR · Trust A · Hiring 678, 173 new
HQ: Houston, United States · Petroleum & Mining Engineering · Oil & Gas · 1001-5000 employees · Est. 2017 · NASDAQ: BKR · Trust A · Hiring 678, 173 new
Baker Hughes is an energy technology company co-headquartered in Houston, Texas, and London that supplies oilfield services, drilling and completion equipment, turbomachinery, gas compression and industrial technology to the oil, gas and wider energy industries. Listed on Nasdaq and formed in its current shape through the 2017 combination with GE Oil and Gas, it operates in more than 120 countries, with major sites in Celle, Florence, Aberdeen, Kuala Lumpur, Maracaibo and across India. It hires field specialists and wireline operators, mechanical and electrical design engineers, project planners, manufacturing and sourcing professionals, sales managers and tax analysts.
No named decision-maker yet.
No careers mailbox known
Verified live · 2 hours ago 20 days ago Likely open · 45%

Lead Services Specialist - Technical Support

≈ $52k – $127k per year (Estimated) · Lead · In office (Leduc, Canada) · Full-Time · Staff
Apply

Stripe

stripe.com
stripe.com · HQ: South San Francisco, United States · Payment Processing & Gateways · 1001-5000 employees · Est. 2010 · Trust B · Hiring 687, 49 new
HQ: South San Francisco, United States · Payment Processing & Gateways · 1001-5000 employees · Est. 2010 · Trust B · Hiring 687, 49 new
Stripe is a financial infrastructure company founded in 2010 by the Irish brothers Patrick and John Collison, dual-headquartered in South San Francisco and Dublin. Its APIs let businesses accept payments, run marketplaces, issue cards, manage subscriptions and handle tax and compliance without building banking integrations themselves, and it processes well over a trillion dollars of volume a year for customers ranging from startups to the largest technology companies. Beyond payments the company has expanded into treasury and issuing, revenue and finance automation, stablecoin infrastructure through its Bridge acquisition, and fraud prevention powered by its own machine learning models.
John Collison · Co-Founder & President · decision-maker
Patrick Collison · Co-Founder & Chief Executive Officer · decision-maker
Robert McIntosh · Executive Officer · decision-maker
Carmel Galvin · Executive Officer · decision-maker
Careers mailbox is known
Verified live · 3 hours ago 21 days ago Likely open · 63%

Team Lead, Quality Analyst, Product Support Operations

Lead · In office (Mexico City, Mexico) · Staff
Apply

D-Ploy

d-ploy.ch
d-ploy.ch · HQ: Kaiseraugst, Switzerland · IT Help Desk & Service Desk · Managed IT Services (MSP) · 501-1000 employees · Est. 2003 · IT services · Trust A · Hiring 62
HQ: Kaiseraugst, Switzerland · IT Help Desk & Service Desk · Managed IT Services (MSP) · 501-1000 employees · Est. 2003 · IT services · Trust A · Hiring 62
Headquartered in Kaiseraugst, Switzerland, D-ploy is an IT services and engineering solutions provider operating across Europe and North America. The company specializes in IT infrastructure management, cloud integration, consultancy, and service desk support, catering heavily to regulated sectors such as pharmaceuticals and finance. By delivering tailored technical expertise and managed solutions, it helps enterprise clients optimize their IT productivity and streamline operational workflows.
No named decision-maker yet.
Careers mailbox is known
Verified live · 15 min ago 21 days ago Hiring now · 90%

Infrastructure Manager (Kurtköy, Onsite, English, Helpdesk, GxP)

Lead · In office (Istanbul, Turkey) · Full-Time · Staff · Turkish: C1 · English: C1
Service Desk
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Legora

legora.com
legora.com · HQ: Stockholm, Sweden · Legal Software · Document AI · Legal AI · 1001-5000 employees · Est. 2023 · Trust B · Hiring 301, 10 new
HQ: Stockholm, Sweden · Legal Software · Document AI · Legal AI · 1001-5000 employees · Est. 2023 · Trust B · Hiring 301, 10 new
Legora is a Swedish company founded in 2023 that builds artificial intelligence tools for lawyers, and it has grown unusually fast for a European enterprise software company in a market dominated by American incumbents. Its products handle document review, drafting, research and diligence inside the environments lawyers already work in, and it is designed for collaborative use so that a partner can see and correct what the system produced rather than receiving an opaque answer. Headquartered in Stockholm and valued in the billions within two years, it works with international law firms and in-house legal teams across Europe and the United States.
Sigge Labor · Executive Officer, Director · decision-maker
Max Junestrand · Executive Officer, Director · decision-maker
August Erséus · CPO · founder
Jacob Effron · Director
Careers mailbox is known
Verified live · 3 hours ago 21 days ago Likely open · 57%

IT Engineering Lead - Stockholm

Lead · In office (Stockholm, Sweden) · Full-Time · Staff
Wi-Fi
Apply

Objectware

objectware.fr
objectware.fr · HQ: Levallois-Perret, France · Data Engineering & Migration Services · Custom Software Development · IT Consulting & Digital Transformation · 201-500 employees · Est. 1997 · Hiring 70, 4 new
HQ: Levallois-Perret, France · Data Engineering & Migration Services · Custom Software Development · IT Consulting & Digital Transformation · 201-500 employees · Est. 1997 · Hiring 70, 4 new
Objectware is a French digital services company specialised in software engineering, data and cloud platforms. It works largely for banks, insurers and industrial groups in the Paris region. The company is headquartered in Levallois-Perret.
No named decision-maker yet.
No careers mailbox known
21 days ago Likely open · 68%

EVENT MANAGER / INCIDENT MANAGER IT / SUPERVISION

Lead · Hybrid (France) · Freelance · Staff
Incident Management
Management
ITIL
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AETZ

aetz.kz
aetz.kz · HQ: Astana, Kazakhstan · Electrical Equipment & Cables · 201-500 employees · Est. 2012 · Hiring 4
HQ: Astana, Kazakhstan · Electrical Equipment & Cables · 201-500 employees · Est. 2012 · Hiring 4
AETZ, the Astana Electrotechnical Plant, is a certified domestic manufacturer of electrical equipment for the energy sector in Kazakhstan. It covers the full cycle from development and production to supply and after-sales service of equipment. The company is headquartered in Astana, Kazakhstan.
No named decision-maker yet.
Careers mailbox is known
up to $11k per year (net) · Lead · In office (Astana, Kazakhstan, 8am - 5pm) · Full-Time · Senior · Russian: C1
PHP
PHP
Bitrix
DevOps
Zabbix
Windows Server
Hyper-V
Unix
DHCP
LAN
VPN
VMWare
Prometheus
TCP/IP
Grafana
DNS
Docker
Linux
Kubernetes
Azure
Cybersecurity
ISO 27001
Management
ITSM
ITIL
+13
Apply
shi.com · HQ: Somerset, United States · Information Technology · IT Resellers & VARs · 1001-5000 employees · Est. 1989 · Trust B · Hiring 214, 12 new
HQ: Somerset, United States · Information Technology · IT Resellers & VARs · 1001-5000 employees · Est. 1989 · Trust B · Hiring 214, 12 new
Headquartered in Somerset, New Jersey, United States, SHI International Corp. is a leading global provider of technology solutions and information technology infrastructure services. The company delivers a comprehensive suite of IT capabilities, including cloud migration, cybersecurity, software licensing and asset management, hardware procurement, and data center modernization. Operating across North America, Europe, and the Asia-Pacific region, it serves corporate enterprises, government agencies, and educational institutions as one of the world's largest privately held technology solutions providers.
No named decision-maker yet.
No careers mailbox known
Top 25% payVerified live · 2 hours ago 21 days ago Likely open · 54%

Principal IT Engineer - Networking

$180k – $200k per year · Lead · 10+ years exp · In office (Somerset, United States) · Bachelor's Degree · Full-Time · Principal
PowerShell
Python
DevOps
DHCP
BGP
OSPF
VPN
DNS
Management
Service Desk
ServiceNow
+1
Apply

Valiant Solutions

valiantsolutions.com
valiantsolutions.com · Washington · Honolulu · Saint Louis · Charleston · Springfield · Information Security · Government · Cybersecurity · 201-500 employees · Est. 2005 · Hiring 26, 2 new
Washington · Honolulu · Saint Louis · Charleston · Springfield · Information Security · Government · Cybersecurity · 201-500 employees · Est. 2005 · Hiring 26, 2 new
Valiant Solutions, LLC is a HUBZone small business delivering comprehensive and customized cybersecurity services nationwide.
No named decision-maker yet.
Careers mailbox is known
Top 25% payVerified live · 2 hours ago 21 days ago Long shot · 15%

Training, User Support & Adoption Lead

$120k – $140k per year · Lead · 10+ years exp · United States · Remote (United States) · Staff
Apply
Machines can read this selection · checked 03:41 UTC
Lead Support Engineer Jobs
Frequently asked questions
How many Lead Support Engineer jobs are available on Alion?
There are currently 425 active listings from 331 hiring companies on Alion, refreshed daily.
What salary do Lead Support Engineer jobs pay?
The average salary is around $114,916 per year based on the current listings.
Are remote options available for Lead Support Engineer jobs?
Yes, many of these roles offer remote or hybrid work, and you can filter listings by remote, relocation and visa sponsorship.
How do I apply for Lead Support Engineer jobs?
Open any listing on Alion and apply directly with the employer through the provided link - no lengthy sign-up required.