Alorica
alorica.com
Actively hiring
Call Center Services
Business Process Outsourcing (BPO)
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Overview
News
Technologies
Salaries
Products
People
Growth
Offices
Financials
How Alorica hires
Truth index
A 96/100
Median time to fill
34 days
Ghost roles
0%
Stale roles
17%
Reposted roles
0%
Alorica scores A on the Alion truth index (A is best, E worst), measured over 18 open roles re-checked against its own hiring board: 0% look like ghost listings, 17% have gone stale and 0% are the same role posted again. Its roles close in a median of 34 days. It measures how much of what this employer publishes turns into a real, finite search - not the employer as a workplace. How the index is computed
Overview
Alorica is a global leader in customer experience management and business process outsourcing services. Headquartered in Irvine, California, United States, the company operates an extensive network of delivery centers and remote workforces across North America, Latin America, Europe, and Asia. Leveraging advanced artificial intelligence, digital messaging, and omnichannel support tools, it helps major enterprise clients enhance customer engagement, streamline back-office operations, and optimize technical support.
News
Alorica Delivers Record 1H 2026 Results on the Strength of Its Top-Ranking Performance, Global Expansion and AI Solutions for the Modern Clientele and Workforce
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Alorica Named a Leader in Everest Group's 2026 Healthcare Customer Experience Management (CXM) Intelligent Operations PEAK Matrix
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Alorica Positioned as a Leader in the 2024 Everest Group Customer Experience Management Services PEAK Matrix Americas Assessment for Third Consecutive Year
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Alorica Hires Industry HR Leader Asma Sultana as Vice President of Corporate Talent Acquisition
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Running both IT and digital at Alorica
CIDO Mike Clifton explains how, in addition to managing the IT core, he and his teams are enabling the company's go-to-market strategy, accelerating its digital roadmap, and using AI and ML to transform customer experiences.
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Alorica Expands Operations in Puebla With 400 New Staff
Alorica is set to add 400 people to its operations in Puebla, providing the new employees with the option of working from home.
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Alorica Expands DR Operations with 500 New Employees
Global BPO provider Alorica is set to hire 500 employees in the northern Dominican Republic town of Santiago de los Caballeros.
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Alorica to buy PE-backed EGS
Alorica Inc has agreed to acquire Expert Global Solutions, a portfolio company of One Equity Partners. No financial terms were disclosed. Credit Suisse and M/Cap Advisors provided financial advice to Alorica while J.P. Morgan Securities LLC did likewise f
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Tech stack
Technologies named in job postings at Alorica over the last 12 months, by layer, with the share of postings for each.
Technologies in use
16
Postings analysed
23
Stack modernity
66/100
Languages
Python4%
PHP4%
Cloud & platforms
Windows74%
Microsoft Defender13%
Looker9%
Active Directory4%
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Full Alorica tech stack
16 technologies · by team · pay by technology · changes · similar stacks
People
Dan Montenaro
Executive Officer
Max Schwendner
Executive Officer
Raphael de Balmann
Director
Andrew Lee
Director
Greg Belinfanti
Director
Y.c. Liu
Director
Joyce Lee
Director
Names and roles come from public filings, company registers and the company's own site. Is this you? Correct or remove · How we handle this data
Growth
Hiring Momentum
71/100
Growing
Open positions
18
2 opened / 72 closed in 30 days
Median time-to-fill
31 days
faster than 38% of the market
ATS activity
Every ~4 hours
Today
Hiring Dynamics
+100%
Hiring Focus
The percentage next to each role is its share of the company's job openings over the last 90 days; the arrow shows the shift versus the previous period.
Customer Success
70% ▲
HR
8% ▼
Finance
6% ▼
Operations
4% ▼
Marketing
3% ▼
Sales
3% ▼
Activity Timeline
New location: Philippines
Sep 2026
New location: Egypt
Sep 2026
New location: Canada
Sep 2026
New location: Bulgaria
Sep 2026
New location: United States
Sep 2026
New location: Saint Joseph
Sep 2026
New location: Humble
Sep 2026
New location: Laoag
Sep 2026
Added Windows to stack
Sep 2026
Added Unix to stack
Sep 2026
Added TCP/IP to stack
Sep 2026
Added OSPF to stack
Sep 2026
Offices
Where the company hires and what each office is for
Cities
7
Hiring now
6
Countries
1
Busiest office
El Paso
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Headquarters
Builds here
Office with open vacancies
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Irvine
United States
HQ
El Paso
United States
Sales office
4 open roles 5 posted in 90 days 50-200 est. staff $35k Avg Salary
hires for Customer Success, HR
Tucson
United States
2 open roles 5 posted in 90 days 200-500 est. staff
hires for HR
Hialeah
United States
2 open roles 3 posted in 90 days 50-200 est. staff $34k Avg Salary
hires for Legal, Sales
Humble
United States
2 open roles 1 posted in 90 days 50-200 est. staff
hires for Customer Success
Saint Joseph
United States
2 open roles 1 posted in 90 days 50-200 est. staff $34k Avg Salary
hires for Customer Success
Corpus Christi
United States
1 open roles 1 posted in 90 days 10-50 est. staff $34k Avg Salary
hires for Customer Success
Earlier presence
Taguig, Philippines
Quezon City, Philippines
San Antonio, United States
Makati, Philippines
Bengaluru, India
Cebu City, Philippines
Montreal, Canada
Lipa, Philippines
Laoag, Philippines
Davao City, Philippines
Muntinlupa, Philippines
Angeles City, Philippines
Hamilton, Canada
Pasay, Philippines
Marikina, Philippines
Mohali, India