Actively hiring
Document Management
Conversational AI
AI Search
As featured in
Follow
Overview
News
Technologies
Salaries
Products
People
Growth
Offices
Financials
Funding and backers
Total raised
$166.9M
4 rounds on record
Latest round
$50M
Series E · Sep 2026 · 1 mo ago
Team
131
US Form 5500 (plan participants) · Dec 2024
Hiring now
2
+2 posted in 30 days
Backers
8
500 Global, Capital Innovators
The money's age
Fresh money
1 months since the last round · and hiring
Momentum
62/100
hiring for its size, in the news, fresh money
Last sign of life
this month
a posting or a news item
The story so fareach stage dated by its source: the company's releases, the press, registers, filings
Sep 2
Raised a round Series E $50M · PRNewswire
Aug 20
Recognition Capacity Ranks No. 432 on the 2026 Inc. 5000 · capacity.com
Aug 7, 2025
Raised a round Venture round $92M · PRNewswire
Dec 2, 2022
Released an app Capacity · App Store
Feb 12, 2018
Raised a round Venture round $576k · SEC Form D
Feb 1, 2018
Raised a round Venture round $24.4M · SEC Form D
2017
Founded
Tractionpublic signals, read monthly
Web presence
top 0.29%
of 133.2M domains by links, Common Crawl
App Store
5.0 ★
15 ratings
Funding rounds
| Round | Date | Amount | Investors | Source |
|---|---|---|---|---|
| Series E | Sep 2026 | $50M | — | PRNewswire |
| Venture round | Aug 2025 | $92M | — | PRNewswire |
| Venture round | Feb 2018 | $576k | — | SEC Form D |
| Venture round | Feb 2018 | $24.4M | — | SEC Form D |
Registers and programsofficial lists and records that name the company
| Legal entity | SmartAction Holdings, Inc. | SEC Form D |
Founders and leadersfrom filings, registers and the company's site
Trey ChandlerExecutive Officer, DirectorSEC Form D
Warren Smith Jr.Executive Officer, DirectorSEC Form D
Backed byfrom the funds' portfolios and accelerator catalogs
Investors in similar startupsfunds that back the companies most like this one

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News
Report
8 Best Contact Center AI Vendors in 2026 + 6 Criteria
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What Is CCaaS? 9 Core Features, Benefits & Market Data
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What Is Real-Time Agent Assist for Contact Centers? (2026 Guide)
Real-time agent assist for contact centers is a set of AI and automation tools that support agents during live interactions across channels, helping to provide context, speed up resolutions and automate post-call work. According to Hubspot, 90% of people
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Real-Time Agent Assist ROI: How to Project and Track Cost Savings
The average contact center agent spends 40% of their time looking for information they should already have. And when CX leaders make the case for real-time agent assist internally, they often lead with one metric: average handle time (AHT). It's the easie
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Show more news
Tech stack
Technologies named in job postings at Capacity over the last 12 months, by layer, with the share of postings for each.
Technologies in use
58
Postings analysed
10
Stack modernity
84/100AI adopter
Languages
Python80%
C++60%
Go30%
Rust30%
Frameworks & libraries
PyTorch20%
PyTorch C++20%
TensorFlow10%
TensorFlow C++10%
Databases
ElasticSearch10%
Oracle10%
PostgreSQL10%
Redis10%
Cloud & platforms
Linux30%
AWS20%
Kubernetes20%
vLLM20%
AI & ML
Claude20%
LLM10%
Sign in to see how your skills match this stack
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Full Capacity tech stack
58 technologies · by team · pay by technology · changes · similar stacks
Salary insights
Compensation ranges based on this company's open jobs
Median
$75k
Typical range
$75k
Open positions
1
1
Jobs
Middle
100%
| Level | Jobs | Median | Typical range |
|---|---|---|---|
| Middle | 1 | $75k | $75k |
Highest paying role
Customer Success Engineer II
$75k
Normalized to USD per year
People

Trey Chandler
Executive Officer, Director

Warren Smith Jr.
Executive Officer, Director

Jeb Spencer
Director

Thomas Lewis
Director

Mykel Sprinkles
Director
Names and roles come from public filings, company registers and the company's own site. Is this you? Correct or remove · How we handle this data
Growth
Hiring Momentum
88/100
Scaling fast
Open positions
2
2 opened / 6 closed in 30 days
Median time-to-fill
79 days
faster than 17% of the market
ATS activity
Every ~4 hours
Today
Hiring Dynamics
+100%
Hiring Focus
The percentage next to each role is its share of the company's job openings over the last 90 days; the arrow shows the shift versus the previous period.
Backend
33% ▼
Analytics
17% ▼
Customer Success
17% ▲
Industrial Engineering
17% ▲
Early Careers
17% ▼
Activity Timeline
Added SOAP to stack
Oct 2026
Added Slack to stack
Oct 2026
Added SharePoint to stack
Oct 2026
Added Salesforce to stack
Oct 2026
Added RAG to stack
Oct 2026
Added Power BI to stack
Oct 2026
Added Oracle to stack
Oct 2026
Added JavaScript to stack
Oct 2026
Added GraphQL to stack
Oct 2026
Added AI Agents to stack
Oct 2026
Added WebSockets to stack
Sep 2026
Added Unix to stack
Sep 2026
Offices
Where the company hires and what each office is for
Cities
1
Hiring now
0
Countries
1
University City
United States
HQ
Earlier presence
Edinburgh, United Kingdom

500 Global
Capital Innovators
Rev1 Ventures
Axon Partners Group
FINTOP
Inveready
Lorimer Ventures
MissionOG 


