Overview
News
Technologies
Salaries
Products
People
Growth
Offices
Financials

Funding and backers

Total raised
$166.9M
4 rounds on record
Latest round
$50M
Series E · Sep 2026 · 1 mo ago
Team
131
US Form 5500 (plan participants) · Dec 2024
Hiring now
2
+2 posted in 30 days
Backers
8
500 Global, Capital Innovators
The money's age
Fresh money
1 months since the last round · and hiring
Momentum
62/100
hiring for its size, in the news, fresh money
Last sign of life
this month
a posting or a news item
The story so fareach stage dated by its source: the company's releases, the press, registers, filings
Sep 2 Raised a round Series E $50M · PRNewswire Aug 20 Recognition Capacity Ranks No. 432 on the 2026 Inc. 5000 · capacity.com Aug 7, 2025 Raised a round Venture round $92M · PRNewswire Dec 2, 2022 Released an app Capacity · App Store Feb 12, 2018 Raised a round Venture round $576k · SEC Form D Feb 1, 2018 Raised a round Venture round $24.4M · SEC Form D 2017 Founded
Tractionpublic signals, read monthly
Web presence
top 0.29%
of 133.2M domains by links, Common Crawl
App Store
5.0 ★
15 ratings
Funding rounds
RoundDateAmountInvestorsSource
Series E Sep 2026 $50M — PRNewswire
Venture round Aug 2025 $92M — PRNewswire
Venture round Feb 2018 $576k — SEC Form D
Venture round Feb 2018 $24.4M — SEC Form D
Registers and programsofficial lists and records that name the company
Legal entity SmartAction Holdings, Inc. SEC Form D
Founders and leadersfrom filings, registers and the company's site
Trey ChandlerExecutive Officer, DirectorSEC Form D
Warren Smith Jr.Executive Officer, DirectorSEC Form D
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Overview

AI Enterprise Search & Knowledge Management. Get the right answers at the right time, no matter where knowledge sits in your organization. Capacity Answer Engine® delivers instant, AI-powered answers.

News

News fffej.substack.com 26 days ago
Entropy is spare capacity
Hiding a file inside a story, one token at a time.
Read more
Report
Blog 29 days ago
8 Best Contact Center AI Vendors in 2026 + 6 Criteria
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Read more
Report
Blog 29 days ago
What Is CCaaS? 9 Core Features, Benefits & Market Data
Wondering about the CCaaS meaning? It's cloud contact center software that provides all the call center features without you having to build and maintain them on your own servers. This saves you a lot of headaches, as you get a trusted service provider to
Read more
Report
Blog 1 month ago
What Is Real-Time Agent Assist for Contact Centers? (2026 Guide)
Real-time agent assist for contact centers is a set of AI and automation tools that support agents during live interactions across channels, helping to provide context, speed up resolutions and automate post-call work. According to Hubspot, 90% of people
Read more
Report
Blog 1 month ago
Real-Time Agent Assist ROI: How to Project and Track Cost Savings
The average contact center agent spends 40% of their time looking for information they should already have. And when CX leaders make the case for real-time agent assist internally, they often lead with one metric: average handle time (AHT). It's the easie
Read more
Report
Show more news

Tech stack

Technologies named in job postings at Capacity over the last 12 months, by layer, with the share of postings for each.
Technologies in use
58
Postings analysed
10
Stack modernity
84/100AI adopter
Languages
Python80%
C++60%
Go30%
Rust30%
Frameworks & libraries
PyTorch20%
PyTorch C++20%
TensorFlow10%
TensorFlow C++10%
Databases
ElasticSearch10%
Oracle10%
PostgreSQL10%
Redis10%
Cloud & platforms
Linux30%
AWS20%
Kubernetes20%
vLLM20%
AI & ML
Claude20%
LLM10%
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Full Capacity tech stack 58 technologies · by team · pay by technology · changes · similar stacks

Salary insights

Compensation ranges based on this company's open jobs
Median
$75k
Typical range
$75k
Open positions
1
1 Jobs
Middle 100%
Level Jobs Median Typical range
Middle 1 $75k $75k
Highest paying role Customer Success Engineer II $75k
Normalized to USD per year

People

Trey Chandler
Executive Officer, Director
Warren Smith Jr.
Executive Officer, Director
Jeb Spencer
Director
Thomas Lewis
Director
Mykel Sprinkles
Director
Names and roles come from public filings, company registers and the company's own site. Is this you? Correct or remove · How we handle this data

Growth

Hiring Momentum
88/100
Scaling fast
Open positions
2
2 opened / 6 closed in 30 days
Median time-to-fill
79 days
faster than 17% of the market
ATS activity
Every ~4 hours
Today
Hiring Dynamics +100%
Hiring Focus
The percentage next to each role is its share of the company's job openings over the last 90 days; the arrow shows the shift versus the previous period.
Backend
33% ▼
Analytics
17% ▼
Customer Success
17% ▲
Industrial Engineering
17% ▲
Early Careers
17% ▼
Activity Timeline
Added SOAP to stack Oct 2026
Added Slack to stack Oct 2026
Added SharePoint to stack Oct 2026
Added Salesforce to stack Oct 2026
Added RAG to stack Oct 2026
Added Power BI to stack Oct 2026
Added Oracle to stack Oct 2026
Added JavaScript to stack Oct 2026
Added GraphQL to stack Oct 2026
Added AI Agents to stack Oct 2026
Added WebSockets to stack Sep 2026
Added Unix to stack Sep 2026

Offices

Where the company hires and what each office is for
Cities
1
Hiring now
0
Countries
1
University City United States
HQ
Earlier presence
Edinburgh, United Kingdom 1 open roles · last posting Aug 2026

Financials

Total raised
$166.9M
Latest round
Series E
Funding rounds
4
Funding rounds
Round Announced Amount
Series E 2026 $50M Details
Venture - Series Unknown 2025 $92M Details
Venture - Series Unknown 2018 $576k Details
Venture - Series Unknown 2018 $24.4M Details