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Overview
CM.com is a Dutch technology company founded in 1999 and headquartered in Breda. Its platform combines messaging, voice, payments and ticketing into a single conversational commerce cloud. The company is listed on Euronext Amsterdam and serves businesses worldwide.
News
Meet Ask HALO: the AI assistant that builds, improves and maintains your agents
Ask HALO builds, debugs and maintains AI agents from inside HALO Studio, with full access to your agents, tools and conversation history. See how CheapCargo, Preston Palace, Winparts and Intergamma use it.
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Meta names CM.com Premier Partner for WhatsApp Business
Meta has named CM.com a Meta Premier Partner, the highest recognition level in the WhatsApp Business Solution Partner program. CM.com is the first partner in the Netherlands to reach this status and joins a select group of technology partners worldwide at
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Why the vendor behind your AI agent matters as much as the agent itself
The race to deploy AI agents in customer service is moving fast, and so is the market of vendors offering to help you do it. There's genuine innovation happening across the board. But as AI agents move from pilots into production, the question that separa
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Your customer received your SMS. Now what?
You've been sending SMS messages to your customers for years. Delivery rates are high, they work on every phone, and your customers are familiar with the channel. SMS does exactly what it's supposed to do. But that's also the problem: SMS delivers message
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AI agents get memory, customer knowledge and context. CM.com introduces the Customer Context Platform for European AI agents.
Breda, June 25, 2026 - CM.com is launching a Customer Context Platform that equips AI agents with customer data, memory, knowledge and real-time context. The platform enables organizations to go beyond simply having AI respond to questions, helping it bet
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