Overview
News
Technologies
Salaries
Products
People
Growth
Offices
Jobs
Financials

How Customer.io hires

Truth index
A 91/100
Median time to fill
50 days
Ghost roles
0%
Stale roles
36%
Reposted roles
0%

Customer.io scores A on the Alion truth index (A is best, E worst), measured over 11 open roles re-checked against its own hiring board: 0% look like ghost listings, 36% have gone stale and 0% are the same role posted again. Its roles close in a median of 50 days. It measures how much of what this employer publishes turns into a real, finite search - not the employer as a workplace. How the index is computed

Overview

Customer.io, legally Peaberry Software, Inc., is a customer engagement software company headquartered in Portland, Oregon, and founded in 2012. The company provides a platform that enables businesses to automate personalized messaging across email, SMS, push notifications, and in-app channels based on real-time customer behavior and data. Serving over 9,000 brands globally, the organization operates as a remote-first company with a focus on data-driven marketing automation and artificial intelligence integration for B2B and B2C enterprises.

News

News X (formerly Twitter) 6 months ago
Jake Ruth (@JakeMRuth) on X
Customer.io told me to delete 80% of my list. So I rebuilt it with Claude in 27 days.
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News customer.io 2 years ago
Update to Compromised Email Addresses Incident
After further investigating the compromised OpenSea email addresses incident, we have learned today that the email addresses from five other customers were also provided to the same external bad actor.
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News Loom 2 years ago
Meet Airbook 2.0
Signup here for access here: https://www.airbook.ioYou can think of Airbook as your connected Jupyter Notebook linked to trigger Customer.io workflows.With Airbook, you can build customer insights by merging data from Fullstory, Salesforce, Stripe, Zendes
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News CMSWire.com 3 years ago
Customer.io Launches a Customer Data Platform (CDP) to Activate Real-Time Data
Customer.io, a leading Customer Engagement Platform for tech-savvy marketers, today announced the general availability of Data Pipelines, their new customer data platform (CDP).
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News CMSWire.com 3 years ago
Customer.io Appoints Jason Lyman as CMO
Customer.io, a leading Customer Engagement Platform for tech-savvy marketers, announces Jason Lyman as its new CMO. As CMO, Jason will establish a world-class marketing function for Customer.io where he will have direct responsibility for its global ...
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News YahooFinance 4 years ago
Customer.io Launches New Messaging Channel: Mobile and Web In-App Messages
Portland, OR, Sept. 08, 2022 (GLOBE NEWSWIRE) -- Combine in-app messages with email, push, and SMS to build high-performing cross-channel campaigns and reach people on the channel most likely to work. Enable a frictionless and continuous customer experien
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News YahooFinance 4 years ago
Customer.io brings customers a best-in-class email code editor through acquisition of Parcel
Portland, OR, Aug. 23, 2022 (GLOBE NEWSWIRE) -- Customer.io, a platform that enables companies to engage in a meaningful way with their customers, has joined forces with Parcel, the leading email code editing platform. Teaming up helps Customer.io fulfill
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News Customer.io Platform 5 years ago
Learn with Customer.io Customer.io
Stay ahead with the latest tips, best practices, updates, and expert insights to optimize your messaging strategy.
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Tech stack

Technologies named in job postings at Customer.io over the last 12 months, by layer, with the share of postings for each.
Technologies in use
45
Postings analysed
21
Stack modernity
90/100AI adopter
Languages
JavaScript29%
Go24%
Python19%
SQL14%
Frameworks & libraries
React.js14%
FastAI5%
PyTorch5%
Databases
MySQL19%
Snowflake14%
BigQuery5%
Google BigQuery5%
Cloud & platforms
GCP29%
AWS24%
Okta10%
DLP5%
AI & ML
Claude19%
ChatGPT5%
LLM5%
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Full Customer.io tech stack 45 technologies · by team · pay by technology · changes · similar stacks

Salary insights

Compensation ranges based on this company's open jobs
Median
$200k
Typical range
$140k – $280k
Open positions
11
11 Jobs
Middle 9.1%
Senior 63.6%
Staff 27.3%
Level Jobs Median Typical range
Middle 1 $156k $156k
Senior 7 $200k $140k – $250k
Staff 3 $240k $215k – $280k
Highest paying role Staff Software Engineer, Product/AI $280k
Normalized to USD per year
All salaries at Customer.io By role, level and city, against the market · 11 jobs with pay

Growth

Hiring Momentum
71/100
Growing
Open positions
24
8 opened / 10 closed in 30 days
Median time-to-fill
51 days
faster than 27% of the market
ATS activity
Every ~4 hours
Today
Hiring Dynamics +100%
Hiring Focus
The percentage next to each role is its share of the company's job openings over the last 90 days; the arrow shows the shift versus the previous period.
Sales
28% ▲
Product
17% ▼
HR
10% ▼
Marketing
10% ▼
Backend
7% ▲
Leadership
7% ▼
Actively hiring for Sales (+4 in 30 days)
Activity Timeline
Added Windows to stack Oct 2026
Removed Rest API from stack Sep 2026
Added Rest API to stack Sep 2026
Added VPN to stack Sep 2026
Added DLP to stack Sep 2026
Added Machine Learning to stack Sep 2026
Added Vercel to stack Sep 2026
Added Shopify to stack Sep 2026
Added Lovable to stack Sep 2026
Added ChatGPT to stack Sep 2026
Added Agile to stack Sep 2026
Added Microsoft Excel to stack Sep 2026

Offices

Where the company hires and what each office is for
Cities
2
Hiring now
0
Countries
1
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Headquarters Builds here Office with open vacancies No open vacancies right now Tap a pin for the office
Portland United States
HQ
Beaverton United States
Regional office
9450 SW Gemini Dr, Beaverton, OR, 97008, US
company site

Jobs

Remote (Canada, MT hours)
JavaScript
Linear
Slack
Zapier
Apply
$200k – $280k per year • Remote (AMER)
Go
JavaScript
React.js
Apply
$150k – $250k per year • Remote (AMER, EMEA) • 7+ years exp
Go
JavaScript
TypeScript
AI Agents
Frontend
React.js
Apply
$137k – $156k per year • Remote (AMER) • 3+ years exp
AI Agents
Apply
≈ $101k – $259k per year (Estimated) • Remote (AMER) • 5+ years exp
Python
SQL
Snowflake
Google BigQuery
BigQuery
AI/ML
dbt
Machine Learning
Apply
$200k – $240k per year • Remote (AMER)
MySQL
AI/ML
AI Agents
DevOps
GCP
AWS
Apply
$185k – $215k per year • Remote (AMER) • 3+ years exp
AI Agents
Apply
$150k – $200k per year • Remote (AMER) • 10+ years exp
MySQL
PostgreSQL
DynamoDB
Google Bigtable
AI/ML
AI Agents
DevOps
GCP
AWS
Apply
$150k – $200k per year • Remote (AMER)
Go
Kotlin
Swift
Cursor
Claude
AI Agents
OpenAI Codex
Apply
$150k – $200k per year • Remote (AMER) • 7+ years exp
Go
JavaScript
MySQL
AI/ML
AI Agents
Frontend
React.js
DevOps
GCP
AWS
Apply
$150k – $200k per year • Remote (AMER, EMEA) • 7+ years exp
Go
MySQL
AI/ML
AI Agents
DevOps
GCP
AWS
Apply
≈ $136k – $307k per year (Estimated) • Remote (AMER) • 10+ years exp
AI Agents
Apply