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Overview

Kaizo gives support leaders full visibility across every conversation. Automated QA, AI coaching, and performance insights.

News

Blog 26 days ago
BPO Performance Monitoring: Finding Agent Knowledge Gaps Before Your Customers Do
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Blog 26 days ago
Your BPO Knows What Is Broken in Your Product. Here Is Why Nobody Tells You.
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Blog 26 days ago
The Silent Margin Killer: How Unmonitored Outsourced Support Erodes SaaS Unit Economics
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Blog 26 days ago
BPO Quality Assurance: Why a 2% Sample Cannot Govern an Outsourced Support Operation
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Blog 2 months ago
QA Inside the Zendesk Ticket View: Why Tab-Switching Kills a QA Program
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Blog 2 months ago
What Is Call Center Attrition?
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Blog 2 months ago
The Coaching 1-on-1 Template: A Structure That Actually Changes Behavior
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Blog 2 months ago
Beyond Survey CSAT: Measuring Satisfaction Without Asking
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Blog 2 months ago
Sentiment Scoring in QA: Reading the Customer's Emotional Trajectory
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Blog 3 months ago
Contact-Driver Analysis: Finding Out Why Customers Are Really Contacting You
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Tech stack

Technologies named in job postings at Kaizo over the last 12 months, by layer, with the share of postings for each.
Technologies in use
20
Postings analysed
1
Stack modernity
78/100AI adopter
Languages
Python
SQL
Frameworks & libraries
NumPy
Pandas
Databases
BigQuery
ElasticSearch
Google BigQuery
Cloud & platforms
Apache Kafka
GCP
Kubernetes
LangSmith
Developer tools
Docker
AI & ML
LLM
Practices & domains
Function Calling
LLMOps
RAG
Synthetic Data
Tool Use
Fine-tuning
Speech Recognition
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Growth

Hiring Momentum
52/100
Stable
Open positions
2
0 opened / 1 closed in 30 days
Median time-to-fill
101 days
faster than 15% of the market
ATS activity
Every ~3 hours
Today
Hiring Dynamics +100%
Hiring Focus
The percentage next to each role is its share of the company's job openings over the last 90 days; the arrow shows the shift versus the previous period.
Data Science
50% ▼
Sales
50% ▼
Activity Timeline
Added Tool Use to stack Sep 2026
Added BigQuery to stack Sep 2026
Added Machine Learning to stack Sep 2026
Added UiPath to stack Sep 2026
Added LinkedIn to stack Sep 2026
Added IAM to stack Aug 2026
Added GitHub to stack Aug 2026
Added Speech Recognition to stack Aug 2026
Added LLMOps to stack Aug 2026
Added Function Calling to stack Aug 2026

Offices

Where the company hires and what each office is for
Cities
1
Hiring now
1
Countries
1
Busiest office
Amsterdam
Amsterdam Netherlands
HQ
Singel 126, 1015 AE Amsterdam, Netherlands
2 open roles 1 posted in 90 days 100% engineering
hires for Data Science, DevOps
Singel 126, Amsterdam, 1015 AE
seen since Jun 2025 company site, job postings

Jobs

≈ $40k – $120k per year (Estimated) • Hybrid • Master's Degree • Amsterdam
Python
SQL
ElasticSearch
Apache Kafka
Google BigQuery
BigQuery
AI/ML
Fine-tuning
Function Calling
Speech Recognition
LangSmith
Pandas
NumPy
LLM
RAG
Synthetic Data
LLMOps
Tool Use
DevOps
GCP
Docker
Kubernetes
Apply
In office • 3+ years exp • Amsterdam
ElasticSearch
Apache Kafka
AI/ML
Machine Learning
DevOps
Terraform
GCP
GitHub Actions
New Relic
CI/CD
Docker
Kubernetes
IAM
Apply