Zingly
AI Agents · Customer Support & Help Desk Software
$19.4Mtotal raised · 7 rounds on record
6open roles
$1.6Mlatest round · Convertible Note · Jul 2025 · 15 mo ago
2backers · Array Ventures, Scribble Ventures
Overview
Zingly is an AI-powered CX platform that leverages AI agents, digital channels and human agents to automate customer service, sales, and onboarding to help enterprises personalize interactions and increase revenue.
Funding and backers
Total raised
$19.4M
7 rounds on record
Latest round
$1.6M
Convertible Note · Jul 2025 · 15 mo ago
Team
51-200
employees, estimated range
Hiring now
6
+2 posted in 30 days
Backers
2
Array Ventures, Scribble Ventures
The money's age
Due for its next round
15 months since the last round · and hiring
Momentum
13/100
hiring for its size
Last sign of life
this month
a posting or a news item
The story so fareach stage dated by its source: the company's releases, the press, registers, filings
Jul 10, 2025
Raised a round Convertible Note $1.6M · SEC Form D
Mar 25, 2025
Raised a round Venture round $600k · SEC Form D
Oct 28, 2024
Launched Zingly.ai unveiled a suite of AI solutions for BFSI institutions · MarTech Cube - Marketing Technology news and Martech Interviews
Oct 14, 2024
Partnership Zingly.ai Partners with Ascend Technologies to Drive Revenue Growth Through CX Transformation for Salesforce Customers in Complex Regulated Industries · PRNewswire
Jun 5, 2024
Launched Zingly Unveils AI-Driven Collaborative Customer Experience Platform · YahooFinance
Jun 5, 2024
Raised a round Seed $10M
Jul 14, 2023
Raised a round Convertible Note $1.5M · SEC Form D
Dec 6, 2021
Raised a round Venture round $4.5M · SEC Form D
Nov 2, 2021
Raised a round Venture round $400k · SEC Form D
Oct 13, 2021
Raised a round Convertible Note $900k · SEC Form D
2021
Founded
Tractionpublic signals, read monthly
Web presence
top 2%
of 133.2M domains by links, Common Crawl
Funding rounds
| Round | Date | Amount | Investors | Source |
|---|---|---|---|---|
| Convertible Note | Jul 2025 | $1.6M | — | SEC Form D |
| Venture round | Mar 2025 | $600k | — | SEC Form D |
| Seed | Jun 2024 | $10M | — | citybiz.co |
| Convertible Note | Jul 2023 | $1.5M | — | SEC Form D |
| Venture round | Dec 2021 | $4.5M | — | SEC Form D |
| Venture round | Nov 2021 | $400k | — | SEC Form D |
| Convertible Note | Oct 2021 | $900k | — | SEC Form D |
Registers and programsofficial lists and records that name the company
| Legal entity | Zingly Inc. | SEC Form D |
Founders and leadersfrom filings, registers and the company's site
Gaurav PassiExecutive Officer, DirectorSEC Form D
John D'AmourExecutive OfficerSEC Form D
David MilamDirectorSEC Form D
Backed byfrom the funds' portfolios and accelerator catalogs
Investors in similar startupsfunds that back the companies most like this one
Similar startupsby what they do, their industry and backers
AI-powered customer experience platform. Automate customer interactions across all channels with intelligent AI agents.
Kulu is an AI-powered onboarding agent that onboards every user like a human CSM is sat next to them. This transforms activation, adoption…
Enhance your customer experience with Maqsam’s AI-powered Customer Service Software. Automate support and sales tasks, and deliver fast…
Omnichat is an AI CRM & omnichannel customer experience platform that unifies WhatsApp, IG and FB to automate marketing, sales & customer…
The governed agentic AI platform for customer experience. Aide resolves issues end-to-end inside your helpdesk and surfaces what to…
Never miss a lead again. Slingshot’s 24/7 answering service helps home service brands qualify, sell, and schedule leads from calls, chats…
Jobs
≈ $32k – $56k per year (Estimated) · In office · 5+ years exp · Bengaluru
Python
JavaScript
Java
Node JS
LangGraph
LangChain
LlamaIndex
ElevenLabs
Function Calling
AI Agents
LLM
RAG
Text-to-Speech
Deepgram
LiveKit
Vapi
Human-in-the-Loop
LLM Guardrails
Voice Agents
Multi-Agent Systems
Mobile
Twilio
DevOps
GCP
Azure
AWS
Management
ServiceNow
Freshdesk
Apply
≈ $30k – $52k per year (Estimated) · Remote (likely India) · 10+ years exp · Bengaluru
AI Agents
LLM
RAG
LLM Guardrails
Mobile
Twilio
DevOps
Rest API
CI/CD
Apply
Hybrid · 3+ years exp · Bengaluru
Python
Go
JavaScript
Rust
TypeScript
PostgreSQL
Redis
AI/ML
Copilot
Cursor
LangGraph
LangChain
Claude Code
LlamaIndex
Model Context Protocol
ElevenLabs
Embeddings
Prompt Engineering
Function Calling
AI Agents
Arize Phoenix
LangSmith
LLM
RAG
Google ADK
Hybrid Search
Braintrust
OpenAI Codex
OpenAI Agents SDK
Text-to-Speech
Deepgram
LiveKit
Structured Outputs
DevOps
Rest API
GCP
OpenTelemetry
WebRTC
WebSockets
Azure
CI/CD
AWS
Docker
Apply
≈ $18k – $42k per year (Estimated) · In office · 8+ years exp · Bengaluru
Python
Go
Java
Rust
TypeScript
PostgreSQL
Weaviate
pgvector
Pinecone
ElasticSearch
OpenSearch
AI/ML
Copilot
Cursor
LangGraph
AutoGen
Weights & Biases
LangChain
Claude Code
LlamaIndex
Model Context Protocol
ElevenLabs
Function Calling
AI Agents
Arize Phoenix
LangSmith
Semantic Kernel
LLM
RAG
Google ADK
Reranking
Hybrid Search
Braintrust
OpenAI
Anthropic
OpenAI Codex
OpenAI Agents SDK
A2A
Text-to-Speech
GraphRAG
Deepgram
LiveKit
Multi-Agent Systems
Mobile
Twilio
DevOps
Terraform
GCP
WebRTC
WebSockets
Azure
CI/CD
AWS
Kubernetes
Apply
≈ $32k – $56k per year (Estimated) · In office · 10+ years exp · Bengaluru
RAG
Human-in-the-Loop
LLM Guardrails
Mobile
Twilio
DevOps
CI/CD
Apply
In office · 3+ years exp · Bengaluru
Python
Go
JavaScript
Rust
TypeScript
PostgreSQL
Redis
AI/ML
Copilot
Cursor
LangGraph
LangChain
Claude Code
LlamaIndex
Model Context Protocol
ElevenLabs
Embeddings
Prompt Engineering
Function Calling
AI Agents
Arize Phoenix
LangSmith
LLM
RAG
Google ADK
Hybrid Search
Braintrust
OpenAI Codex
OpenAI Agents SDK
Text-to-Speech
Deepgram
LiveKit
Structured Outputs
DevOps
Rest API
GCP
OpenTelemetry
WebRTC
WebSockets
Azure
CI/CD
AWS
Docker
Apply
Growth
Hiring Momentum
54/100
Stable
Open positions
6
2 opened / 0 closed in 30 days
Hiring Dynamics
0%
Hiring Focus
The percentage next to each role is its share of the company's job openings over the last 90 days; the arrow shows the shift versus the previous period.
Backend
50%
Solutions
50%
Activity Timeline
Added WhatsApp to stack
Oct 2026
Added Voice Agents to stack
Oct 2026
Added Vapi to stack
Oct 2026
Added ServiceNow to stack
Oct 2026
Added Node JS to stack
Oct 2026
Added Freshdesk to stack
Oct 2026
Added Twilio to stack
Sep 2026
Added LLM Guardrails to stack
Sep 2026
Added Human-in-the-Loop to stack
Sep 2026
Financials
Total raised
$19.4M
Latest round
Convertible Note
Funding rounds
7
Funding rounds
People
Gaurav Passi
Executive Officer, Director
John D'Amour
Executive Officer
David Milam
Director
Gaurav Manglik
Director
Names and roles come from public filings, company registers and the company's own site. Is this you? Correct or remove · How we handle this data
Tech stack
Technologies named in job postings at Zingly over the last 12 months, by layer, with the share of postings for each.
Technologies in use
64
Postings analysed
6
Stack modernity
73/100AI adopter
Languages
Python
Go
Rust
TypeScript
Frameworks & libraries
LangChain
LangGraph
LlamaIndex
OpenAI Agents SDK
Databases
PostgreSQL
Redis
ElasticSearch
OpenSearch
Cloud & platforms
AWS
Azure
GCP
Deepgram
AI & ML
LLM
Sign in to see how your skills match this stack
Sign In
Full Zingly tech stack
64 technologies · by team · pay by technology · changes · similar stacks
Connections
List
Graph
Found in company registers, site code, DNS and hiring. Each connection shows how sure we are and the evidence, with its source and date.
Shared investors
Array VenturesVia a fund
Scribble VenturesVia a fund
Click a company to open it. Dashed lines are likely connections. The second step of the network is part of the Pro plan.
Owner
Same company
Same group
Likely
News
May 20, 2025 Modern Marketing Today Modern Marketing Today - The CX Pendulum Has Swung Too Far: Why AI Needs a Human Counterbalance
Read more
Report
Shadow AI is undermining your CX strategy: Here's how to fix it
Your agents and teams are already using AI, even if it's not the kind your company has approved. Shadow AI creates risks, but also benefits
Read more
Report
Conversations in Collaboration: Zingly.ai's Gaurav Passi on Disrupting the CX Space
Taking contact centers from operating cost to revenue centers involves combining systems of record, engagement and action in one room.
Read more
Report
Zingly: Overcome FORO (Fear Of Reaching Out) With A Multichannel CX Experience
Overcome FORO (Fear of Reaching Out) with a multichannel CX experience provided by Zingly. Enhance customer engagement and drive meaningful interactions.
Read more
Report
71% of Consumers Say Calling Customer Service Is More Stressful Than the Problem Itself, Zingly Report Finds
/PRNewswire/ -- Zingly.ai, the GenAI and digital-first CX Center provider, released survey results indicating a critical gap in current customer experience...
Read more
Report
Zingly's AI for Financial Services Delivers Efficiency and Growth
The new suite underscores AI's increasing role in delivering personalized customer experiences while ensuring compliance with industry regulations.
Read more
Report
FF News - The Fintech News Network
FF News is the fintech news network covering payments, insurtech, tradetech and capital markets.
Read more
Report
Report
Zingly.ai unveiled a suite of AI solutions for BFSI institutions
Zingly.ai, unveiled a suite of AI solutions to fuel revenue growth for banking, financial services and insurance institutions
Read more
Report
Zingly Announces a Proven, Safe-AI Solution for Banks and Financial Institutions to Drive Revenue Growth with Cost Reduction
Zingly.ai, unveileda suite of AI solutionsto fuel revenue growth for banking, financial services and insurance (BFSI) institutions
Read more
Report
Show more news
Offices
Where the company hires and what each office is for
Cities
2
Hiring now
1
Countries
2
Busiest office
Bengaluru
Loading the map
Headquarters
Builds here
Office with open vacancies
No open vacancies right now Tap a pin for the office
San Ramon
United States
HQ
Bengaluru
India
Support & operations
6 open roles 6 posted in 90 days 50% engineering 17% remote 50-200 est. staff
hires for Backend, Solutions