System Administrator

Job Purpose

To execute proper maintenance, integration, configuration, troubleshooting, and reliable operations of systems, servers, automation, and change management of Ansible Platform/infrastructure, to study automation opportunities and develop the best practice of products and standards and to provide support in the development of continuous delivery pipelines (Jenkins, Git, CI/CD, Helm, Ansible).

Responsibilities

• Execute the OS setup, update, patching, and troubleshooting in a timely manner as well as monitor the OS performance.
• Execute the Application implementation including installation, configuration, scripting, and automation.
• Administer Ansible Platform/infrastructure, perform maintenance, and configuration change management.
• Perform automation, integration, and orchestration services while working within the constraints of vendor products and implemented solutions.
• Create and maintain systems, infrastructure, procedural and strong documentation experienced.
• Continuously develop products, services, protocols, and standards to keep the best practice and security of automation and system infrastructure.
• Verify daily, weekly, or monthly backup processes or automated tasks/jobs to assure quality and successful completion.
• Execute problem management activities such as root cause analysis and issue resolutions and investigate automation opportunities to increase speed and efficiency.
• Drive process improvements and design enhancements to automation to continuously improve the SIT/DEV/Production environment.
• Develop and deploy Ansible playbooks/roles/templates/ projects/inventories/ workflows and modules (Linux, Windows, Network, Firewall, Load balancer, DNS, Compliance check etc.).
• Assist with the development of continuous delivery pipelines (Jenkins, Git, CI/CD, Helm, Ansible).
• Provide training to internal team members and relevant teams on Ansible Automation.
• Daily monitor all system alerts and review system logs in order to detect, troubleshoot problems, and escalate to appropriate level as well as support the issue resolution if required.
• Provide support to all any system reported support incidents within reasonably accepted time frame.
• Work closely with network unit to coordinate the system interconnect.
• Other tasks assigned by line manager.

Qualifications

• Bachelor’s degree in information technology, Computer Science, or related fields.
• Minimum 2 to 3 years of working experience in System Administration or relevant fields.
• Strong background in Red Hat Enterprise Linux /Windows Administration/ Microsoft and troubleshooting system performance issues.
• Experience with "patching and vulnerability remediation" of Linux, Windows OS.
• Experience with Yaml, Python.
• Deep knowledge and hands-on experience with OpenShift and/or Kubernetes.
• Experience in creating pipelines and automation to deploy containers.
• Demonstration of strong analytical, communication, and interpersonal skills.
• Knowledge of system security and understanding of clustering/high availability/continuity/scalable/self-healing technologies
• Understanding of banking procedures, regulations, and business requirements.
• Ability to communicate in both Khmer and English Language.
• Demonstration of self-motivated, proactive, results-oriented personality.

Job Purpose

To execute proper maintenance, integration, configuration, troubleshooting, and reliable operations of systems, servers, automation, and change management of Ansible Platform/infrastructure, to study automation opportunities and develop the best practice of products and standards and to provide support in the development of continuous delivery pipelines (Jenkins, Git, CI/CD, Helm, Ansible).

Location

• Head Office, Phnom Penh (07 posts, night shift)

Major Areas of Responsibility

• Execute the OS setup, update, patching, and troubleshooting in a timely manner as well as monitor the OS performance
• Execute the Application implementation including installation, configuration, scripting, and automation.
• Administer Ansible Platform/infrastructure, perform maintenance, and configuration change management.
• Perform automation, integration, and orchestration services while working within the constraints of vendor products and implemented solutions.
• Create and maintain systems, infrastructure, procedural and strong documentation experienced.
• Continuously develop products, services, protocols, and standards to keep the best practice and security of automation and system infrastructure.
• Verify daily, weekly, or monthly backup processes or automated tasks/jobs to assure quality and successful completion.
• Execute problem management activities such as root cause analysis and issue resolutions and investigate automation opportunities to increase speed and efficiency.
• Drive process improvements and design enhancements to automation to continuously improve the SIT/DEV/Production environment.
• Develop and deploy Ansible playbooks/roles/templates/ projects/inventories/ workflows and modules (Linux, Windows, Network, Firewall, Load balancer, DNS, Compliance check etc.).
• Assist with the development of continuous delivery pipelines (Jenkins, Git, CI/CD, Helm, Ansible).
• Provide training to internal team members and relevant teams on Ansible Automation.
• Daily monitor all system alerts and review system logs in order to detect, troubleshoot problems, and escalate to appropriate level as well as support the issue resolution if required.
• Provide support to all any system reported support incidents within reasonably accepted time frame.
• Work closely with network unit to coordinate the system interconnect.
• Other tasks assigned by line manager.

Skills and Qualifications

• Bachelor’s degree in information technology, Computer Science, or related fields.
• Minimum 2 to 3 years of working experience in System Administration or relevant fields.
• Strong background in Red Hat Enterprise Linux /Windows Administration/ Microsoft and troubleshooting system performance issues.
• Experience with "patching and vulnerability remediation" of Linux, Windows OS.
• Experience with Yaml, Python.
• Deep knowledge and hands-on experience with OpenShift and/or Kubernetes.
• Experience in creating pipelines and automation to deploy containers.
• Demonstration of strong analytical, communication, and interpersonal skills.
• Knowledge of system security and understanding of clustering/high availability/continuity/scalable/self-healing technologies Understanding of banking procedures, regulations, and business requirements.
• Ability to communicate in both Khmer and English Language.
• Demonstration of self-motivated, proactive, results-oriented personality.

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