SMB Account Manager - TikTok

This is a fast-paced, high-energy, hybrid sales and account management role that combines the commercial ownership of a Client Partner with the day-to-day account stewardship of a Client Success Manager. In addition to meeting and exceeding your revenue targets, you'll help grow Aleph's advertising business by building a focused, well-prioritized book of high-potential accounts.

What you'll do

• Drive revenue growth by consistently meeting and exceeding account growth targets.
• Own the full client lifecycle solo - from sales conversations and onboarding through ongoing success management.
• Take a consultative, solutions-oriented approach with every client.
• Lead ideation sessions and translate client goals into actionable campaign solutions; run webinars on platform updates and address common client pain points across your markets.
• Execute campaign optimization and analysis using internal tools and dashboards, resolving issues and flagging process improvements along the way.
• Cultivate client relationships, identify upsell opportunities, and drive contract completion and renewals across a high volume of accounts.

What you need for this role

• BA/BS degree.
• 3+ years of experience in a quota-carrying commercial role.
• Fluency in English and Spanish.
• A solid quantitative background.
• Exceptional communication and presentation skills, high attention to detail, and a proactive mindset for solving problems independently.
• Agile, organized, and methodical work style, effectively balancing priorities across a large account portfolio.

What will make us really love you

• You bring genuine sales energy and enthusiasm for growing accounts.
• You have an eye for detail
• You're passionate about advertising and ad-tech, and stay current on industry trends.
• You have real tech curiosity - when a new tool shows up, you adopt it, test it, and work it into your routine.
• You think analytically, reading data and pipeline signals to guide your decisions rather than relying on gut feel.
• You leverage AI for research, briefs, and next steps, then apply your own judgment to personalize and build the relationship.