Claims Analytics Analyst - Remote

At Allstate, great things happen when our people work together to protect families and their belongings from life’s uncertainties. And for more than 90 years, our innovative drive has kept us a step ahead of our customers’ evolving needs. From advocating for seat belts, air bags and graduated driving laws, to being an industry leader in pricing sophistication, telematics, and, more recently, device and identity protection.

Job Description

Claims Analytics Analyst is responsible for leveraging data and analytics to answer moderately complex questions and influence business strategy through communication of findings to management. The position is also responsible for developing standards of practice around data retrieval, data manipulation, data reporting and data analytics.

Key Responsibilities

• Influences strategy through data and analytics.
• Utilizes data and analytics expertise to coach and develop less experienced analysts.
• Communicates and presents project information to teams and provides presentations/updates to management.
• Establishes, modifies, documents and communicates standards of practice around data retrieval, data manipulation, data quality, data reporting and data analytics.
• Compiles, cleans, organizes and analyzes moderately complex data to understand business results.
• Monitors and evaluates business initiatives against key performance indicators and communicates results and recommendations to management.
• Makes the business insights derived from data analytics accessible to those without technical skills.
• Provides technical expertise in advanced Power BI dashboard development, including building and enhancing line-of-business reporting for Claims and expanding analytical insights across existing projects.
• Develops and maintains SQL based data structures and processes that support reporting and analytics.
• Partners with stakeholders to present findings, articulate reporting products, and translate technical insights into clear business recommendations.

Preferred Qualifications

• 2 or more years of experience with technical skills listed below.
• 4-year Bachelor’s degree, in lieu of education requirements, an equivalent combination of education and experience may be considered.
• Experience with data languages and database tools such as SQL, DAX, M Code, or Oracle preferred; candidates do not need to have experience with all.
• Prior experience with reporting and visualization tools such as Power BI or Tableau.
• Power BI and SQL technical expertise preferred, including experience building dashboards, enhancing reporting capabilities, and developing analytical insights for business stakeholders; SQL experience includes proficiency writing queries, managing and manipulating data, and troubleshooting, optimizing, and maintaining SQL code and processes.
• Experience with Microsoft Fabric is a plus.
• Data analysis experience, including the ability to analyze, interpret, and validate data to identify trends and support business decisions.
• Ability to collaborate with business stakeholders to gather requirements, translate business needs into technical solutions, and communicate analytical findings and technical concepts to technical and non-technical audiences.
• Insurance experience is a plus but does not need to be claims.
• Nice to have: Python for data manipulation, analysis, and task automation; Apache Airflow for workflow development and management; and Github or Azure DevOps for version control and code collaboration.

Supervisory Responsibilities

• This job does not have supervisory duties.

Travel

• Ability to travel up to 10% to regional office for team meetings.

This position is not available to Alaska, California, Hawaii or Washington residents.

Skills

Compensation

The candidate(s) offered this position will be required to submit to a background investigation.

Joining our team isn’t just a job - it’s an opportunity. One that takes your skills and pushes them to the next level. One that encourages you to challenge the status quo. One where you can shape the future of protection while supporting causes that mean the most to you. Joining our team means being part of something bigger - a winning team making a meaningful impact.

Allstate generally does not sponsor individuals for employment-based visas for this position.

Effective July 1, 2014, under Indiana House Enrolled Act (HEA) 1242, it is against public policy of the State of Indiana and a discriminatory practice for an employer to discriminate against a prospective employee on the basis of status as a veteran by refusing to employ an applicant on the basis that they are a veteran of the armed forces of the United States, a member of the Indiana National Guard or a member of a reserve component.

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Allstate provides a comprehensive technology setup, including a laptop, monitors, headset, keyboard, and mouse. Employees eligible to work from home also receive a monthly connectivity reimbursement to help offset internet costs.

When working from home, you must have a dedicated, private workspace free from distractions, along with appropriate desk and seating. Reliable internet is required, with minimum speeds of 50 MB download and 5 MB upload.

To help create a more personal and engaging experience, we ask that you join with your camera on if your interview is virtual. Please also have a Valid Photo Identification available at the start of your interview. If you require any accommodations or have questions ahead of your interview please reach out to your recruiter.

Note: Internal candidates are only asked to join on video; a Valid Photo Identification is not needed for the interview.