Technical Support Engineer

AlRabat Properties • 1 month ago
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Salary
≈ $26k – $73k per year (Estimated)
Location
In office (New Cairo)
Seniority
Junior · 2+ years exp
Employment
Full-Time

First seen by Alion on Sep 8, 2026.

Overview
Company
Impact
Profile match

AlRabat Properties

Number 1 medical complexes developer nationwide. One of the top five mixed-use complexes in Egypt. The developer of the first eco-friendly mall regionally.
alrabatproperties.net • New Cairo • UTC+02:00 • Property Development

  • Provide support for security and admin system

  • Provide IT technical support for security applications including VPN & Antivirus.

  • Apply the application of all IT policies and regulations.

  • Manage daily operations of the IT department tickets and support.

  • Assist with the installation of new hardware and software and help train employees on it.

  • Responsible for troubleshooting any problems in the most efficient way possible.

  • Run regular maintenance checks and keep up-to-date with information security issues.

  • Provides support for WAN and LAN network connectivity or related network issues for the user community.

  • Analyzes network activity and network problems to discover and prevent systematic errors.

  • Provides support for fingerprint machines and attendance systems.

  • Perform installation, configuration, and troubleshooting of Hardware, Software, and LAN infrastructure.

  • Backup and restore users’ files and device configuration.

  • Troubleshoot the network services (printing, email service Internet access, file sharing).

Requirements

  • Bachelor of Computer Science or equivalent.

  • Basic network troubleshooting is a must.

  • Microsoft Office skills (Outlook, Word, Excel…) is a must.

  • 2-4 years of experience.

  • CCNA & MCSA are preferable.

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