SECTION 37D SENIOR ADMINISTRATOR

Introduction

Amasiko Holdings is seeking an experienced and technically competent Section 37D Senior
Administrator on behalf of our client within the retirement fund administration industry.
The successful candidate will be responsible for overseeing and managing the administration
of benefit withholdings in accordance with the Pension Funds Act, particularly matters
relating to divorce orders, maintenance orders and other Section 37D matters.
The incumbent will provide technical guidance, ensure legislative compliance, review
complex cases, strengthen operational controls and mentor junior administrators.
This position requires extensive knowledge of Section 37D, relevant legislative frameworks
and the ability to manage high-risk and time-sensitive matters with accuracy, professionalism
and sound judgement.

Duties & Responsibilities

1. Technical and Legislative Oversight

• Analyse and assess complex divorce orders issued in terms of Section 37D involving non-member spouses.
• Evaluate maintenance court orders to ensure compliance with the Pension Funds Act.
• Verify alignment of divorce orders with Section 7(8) of the Divorce Act 70 of 1979.
• Assess legislative compliance relating to Sections 13A, 15, 37A, 37C and 37D.
• Review and approve withholding notifications before implementation.
• Provide technical interpretation of court orders and relevant legislative provisions.

 

2. Implementation and Operational Control

• Ensure valid divorce and maintenance orders are implemented within prescribed
• legislative timeframes.
• Ensure all Section 37D matters are finalised before payment of member benefits.
• Oversee the flagging and unflagging of member records relating to pension interest claims and maintenance matters.
• Ensure accurate financial calculations, including tax and tax-free portions.
• Mitigate operational risks by ensuring adherence to internal controls and complianceframeworks.
• Monitor and report on Section 37D cases, turnaround times and risk indicators.

 

3. Stakeholder Management

• Engage with members, non-member spouses, attorneys, maintenance courts and trustees.
• Provide written communication advising stakeholders on non-compliant court orders and required amendments.
• Support trustees and management by providing technically sound recommendations.
• Attend to walk-in members and stakeholders in a professional and service-oriented manner.

 

4. Leadership and Mentorship

• Provide technical guidance and mentorship to Section 37D Administrators.
• Review work performed by junior administrators to ensure accuracy and legislative compliance.
• Contribute towards process improvements and operational efficiency.
• Assist with training initiatives relating to Section 37D matters.

 

Desired Experience & Qualification

Qualifications:

• Degree or Diploma in Law (LLB), Finance or a related qualification (Mandatory).
• Retirement Funds qualification, such as Certificate of Proficiency (COP), RE1, RE5 or equivalent.

 

Experience:

• Minimum of 5 years' experience in Retirement Funds Claims Administration.
• Proven experience handling complex Section 37D cases.
• Practical experience dealing with divorce orders, maintenance orders and benefit withholding matters.
• Previous experience within the Pension Fund and Employee Benefits industry.

 

TECHNICAL KNOWLEDGE AND COMPETENCIES
Candidates must demonstrate:

• Advanced knowledge of the Pension Funds Act, particularly Sections 13A, 15, 37A, 37C and 37D.
• Knowledge of Section 14 transfers.
• Understanding of the Divorce Act, Maintenance Act and Income Tax Act.
• Strong financial calculation capabilities, including tax calculations, apportionments and pension interest calculations.
• Knowledge of POPIA, FICA and FAIS requirements.
• Strong analytical, problem-solving and decision-making abilities.
• Excellent written and verbal communication skills.
• Strong organisational and administrative capabilities.
• High attention to detail and sound judgement.
• Ability to manage high-risk and time-sensitive matters.
• Proficiency in Microsoft Office, particularly Word and Excel.

 

ADVANTAGEOUS REQUIREMENTS

• Experience using the Everest administration system.
• Compliance Management qualification.

 

IDEAL CANDIDATE PROFILE
The ideal candidate will be a technically strong retirement fund administration professional
with extensive practical experience in Section 37D matters. They must be confident
interpreting court orders, applying relevant legislation, performing complex pension interest
calculations and ensuring that benefit withholding matters are correctly administered.

The successful candidate must also demonstrate leadership capabilities, the ability to mentor
junior administrators and a strong commitment to regulatory compliance and operational
excellence.

Package & Remuneration

400k per annum

Interested?

APPLICATION PROCESS

Interested and suitably qualified candidates are invited to submit the following:

• Updated Curriculum Vitae.
• Certified copies of relevant qualifications.
• Copies of relevant professional or retirement fund certifications.
• Supporting documentation confirming relevant experience, where applicable.