Account Management Team Lead

Are you passionate about e-commerce? Are you looking to join a community of business development professionals that support the growth of small and medium sized businesses? Or want to solve complex business problems with strategic impact for a population of selling partners? Amazon, the world's leading e-commerce company is looking for a bright and ambitious individual to build their career with our Marketplace team as a Team Lead for our Selling Partners management team. The team that are responsible mainly on business growth of the existing Selling Partners on Souq.com Marketplace utilizing various projects and programs.

A Team Lead will be responsible for driving programs and setting processes within their team and will be the key advocate for his/her category, expanding selection, and helping to define, shape and execute long-term strategic initiatives. They will work with various stakeholders and teams across the Amazon organization both locally and internationally. In addition, you will lead a team of account managers who work directly with Selling Partners and on projects to improve the existing selling partners overall experience. You are expected to drive improvements in business development conversations in a scalable and self-service format. As well as analyze complex data to identify growth opportunities, coach and develop your team to help them succeed, and work with peers to invent scalable solutions. You will need to possess excellent program development and management skills, dynamically prioritize and manage resources. She/he will be extremely customer obsessed, strong at performing deep dives to derive analytical insights on seller behaviors, thus improve seller engagement resulting in seller success on Amazon. The ideal candidate should have strong analytical, program management, people management, communication, and innovation skills. The ideal candidate should be able to work in a cross functional, fast-paced environment. If you are passionate on working in a fast paced innovative environment, willing to take challenges, make history and have fun with us, please apply to the position now!

Key Responsibilities include:

- Manage and develop a team of account managers to deliver on financial goals for sales and programs adoption.

- Lead sales and business development conversations with Selling Partners

- Identify key business opportunities of your categories via spotting popular brands, trends, and pricing to ensure managing the portfolio toward a growth plan

- Identify opportunities to improve the Marketplace business for all Selling Partners through scalable solutions and manage the roll-out of these solutions, including solving blockers and issues escalated by voice of Sellers and team.

- Share learning with the global counterparts (ME, EU, US and Asia teams) to drive best practices and to identify new opportunities

- Define ambitious plans and see them through to tangible results

- Solve complex problems using structured thinking and data driven insight

- Conduct deep dives to understand root cause of team performance and actions to accelerate growth.

- Track and report business development results, analyze data, interpret reports and information, and publish recommendations & action plans for Selling Partner recruitment and management team.

- Coach and develop individuals within the team, ensuring their long-term success

Basic qualifications

- Experience with quantitative analysis including database analysis and Excel

- 5+ years of relevant professional experience

- Bachelor's degree or above in business administration, finance, economics, computer science, data science, engineering, or other related field

- Experience demonstrating strong analytical abilities and confidence in the use of data

- Experience communicating to senior management and customers verbally and in writing

- Experience working with fast-moving, high-performance teams and driving innovative solutions tailored to unique business environments

- Experience as a primary strategist on complex litigation including independently developing case theory, making high-stakes judgment calls, and driving outcomes without close supervision

- Knowledge of Excel at an advanced level

Preferred qualifications

- Master's degree or equivalent

- Experience managing and growing large accounts, product marketing or management consulting roles

- Experience within e-commerce or Retail fields

Our inclusive culture empowers Amazonians to deliver the best results for our customers. If you have a disability and need a workplace accommodation or adjustment during the application and hiring process, including support for the interview or onboarding process, please visit https://amazon.jobs/content/en/how-we-hire/accommodations for more information. If the country/region you’re applying in isn’t listed, please contact your Recruiting Partner.