Infrastructure Engineer II

Looking for a skilled and proactive Linux/Window Engineer to manage, support, and enhance enterprise Linux/Windows infrastructure. The role will involve a combination of Business-as-Usual (BAU) operational support and infrastructure project delivery, ensuring high availability, performance, security, and stability of Windows/Linux-based systems.

The ideal candidate should possess strong technical expertise in Linux/Windows administration, troubleshooting, automation and infrastructure operations, along with experience supporting technology transformation, migration, and modernization initiatives.

Job Responsibilities:

• Works closely with Operations and Engineering Teams to identify feature sets that impact private and public cloud platforms to ensure availability and reduce toil

• Performs hands-on architecture, design and development of monitoring systems to provide continuous support for ongoing infrastructure and application availability

• Understands current incidents and provides solutions to detect, recover, and prevent re-occurrence

• Strong hands-on experience in OS(Linux/Windows) administration, to manage day-to-day Linux/Windows BAU operations and production support.
• Troubleshoot OS-level incidents and resolve technical issues within SLAs and perform Linux server health checks, monitoring, and performance tuning. Manage kernel upgrades, support Linux server builds, provisioning, and configuration.
• Troubleshoot Linux/Windows networking, DNS, NFS, SSH, and connectivity issues.
• Support infrastructure upgrades, migrations, and modernization projects.
• Execute planned changes, maintenance activities, and production deployments.
• Perform root cause analysis (RCA) and implement permanent fixes.
• Develop automation using Shell scripting, Python, or Ansible.
• Support vulnerability management, OS hardening, compliance activities and Work with VMware and virtualized Linux environments.
• Support backup, recovery, high availability, and disaster recovery activities.
• Collaborate with application, database, network, storage, and security teams.
• Follow ITIL processes for incident, problem, and change management.
• Maintain SOPs, technical documentation, and operational runbooks.
• Support project implementation, testing, cutover, and post-deployment activities.
• Demonstrate strong troubleshooting, ownership, stakeholder management, and ability to balance BAU and project deliverables.

• Bachelor's degree in Computer Science, Information Technology, Engineering, or a related discipline, or equivalent practical experience.
• 5-8 years of relevant experience in Linux infrastructure administration and enterprise production support.
• Proven experience balancing BAU operational responsibilities with infrastructure engineering and project implementation activities.