Junior Application Support Specialist (Banking)

Company Profile

AMPLUS Technologies is a pioneering, innovative and Great Place to Work Certified, IT Company that implements high quality projects in Financial Institutions, Telecommunication Companies, Insurance Organizations, Educational Institutions, and organizations of the wider Public and Private Sector. With a starting point back in the decade of 2000’s, Technologies has managed to possess a major market share of the IT Solutions industry. Established by a team of IT specialists, the company has a stable and upward evolution throughout these years.

In AMPLUS Technologies, we constantly offer integrate and end to end solutions which increase the quality of the services provided and strengthen the loyalty of our clients through a client-driven approach.

Due to the continuous growth of our company, we are currently looking for a Junior Application Support Specialist to join our team.

Responsibilities

• Administer and maintain Jira projects, configurations, workflows, issue types, permissions, and user access.
• Create and manage dashboards, filters, reports, and KPIs to support business and operational needs.
• Handle user requests, troubleshoot Jira-related issues, and provide day-to-day platform support.
• Maintain system documentation, administration procedures, and reporting standards while supporting ongoing governance activities.

Requirements

• Bachelor’s degree in Information Technology or a related field.
• Minimum 2 years of experience in Jira administration, support, or system coordination roles.
• Good understanding of Jira projects, workflows, dashboards, permissions, and reporting capabilities.
• Experience managing users, roles, groups, and access rights.
• Ability to create meaningful dashboards and reports for operational and management purposes.
• Fluency in Greek and in English, both written and spoken
• Strong problem-solving and troubleshooting skills.
• Excellent communication and stakeholder management abilities.

Benefits

• Competitive salary
• Great Place to Work Certified Company
• Mentorship program for induction
• Monthly Meal coupons
• Continuous learning and development opportunities in IT industry
• Modern, stable, and challenging work environment

All applications will be treated in strict confidence!

In AMPLUS SA we apply our principles of fair and equitable treatment, non-discrimination and equal employment opportunity!