Business Development Manager II

Purpose of the Job

The role of a Business Development Manager II is critical for maintaining and growing revenue streams from clients while ensuring high levels of customer satisfaction and loyalty. Effective communication, strategic planning, and strong relationship-building skills are essential for success in this role as well as to achieve substantial financial growth of net new and existing customers by developing relationships and interest in Aramex solutions based on customer requirements.

Job Description

• Generate and Nurture leads in co-ordination with vertical marketing and field marketing activities that will help generate targeted new revenue growth.
• Nurture leads and create opportunities within portfolio of assigned geographies through a value-based approach.
• Manage and grow existing businesses to generate targeted and sustainable revenue.
• Understand and analyze the big picture of customer’s business objectives to build the profile & act as a consultant for customer’s business strategy.
• Translates customer strategy into meaningful opportunities of value for Aramex.
• Present solutions to customers, demonstrating value for business and goal alignment.
• Identify & develop effective relationships with key contacts within targeted customer organizations in respective regions, to ensure maximum leverage for Aramex.
• Work closely with the solutions group to define innovative solutions that provide value to customer’s business operations.
• Collaborate with account managers to create a seamless customer experience.
• Perform all aspects of the sales process and input & update all customer information utilizing CRM.
• Network with industry peer group & other internal affiliates to roll out best proven practices, as relevant.
• Engages in research for the purpose of expanding personal and company knowledge of industry trends, best practices, marketing, and sales.

Job Requirements - Experience and Education

• Bachelor’s degree in business administration, Marketing, Sales, or a related field is often required.
• 3-5 years of experience in sales, account management, or business development, with a proven track record of success in managing key client relationships and achieving sales targets.
• Strong understanding of the industry or market sector in which the organization operates, including knowledge of industry trends, competitive landscape, and key market drivers.
• Excellent sales and negotiation skills, with the ability to build rapport, establish trust, and influence key stakeholders at all levels of the client organization.
• Excellent communication skills, both verbal and written, with the ability to articulate complex ideas and concepts clearly and persuasively.

Additional Requirements:

• Strong organizational and project management skills, with the ability to prioritize tasks, manage multiple projects simultaneously, and meet deadlines in a fast-paced environment.
• Attention to detail and follow-through to ensure that commitments made to clients are fulfilled and expectations are exceeded.
• Ability to collaborate effectively with internal teams, including sales, marketing, product development, and customer support, to deliver seamless service and support to key accounts.
• Experience working cross-functionally to address client needs and deliver value-added solutions that differentiate the organization in the marketplace.

Leadership Behaviors

Building Outstanding Teams

Setting a clear direction

Simplification

Collaborate & break silos

Execution & Accountability

Growth mindset

Innovation

Inclusion

External focus

Skills

Team Collaboration

Adaptability

Resilience

Relationship Building

Problem Solving

Strategic Thinking

Time Management

Administrative Skills

Customer Service Orientation

Cross-Cultural Competence