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Salary
≈ $9.5k – $22k per year (Estimated)
Location
In office (Bangkok)
Seniority
Junior · 2+ years exp
Employment
Full-Time

First seen by Alion on Oct 5, 2026.

Overview
Company
Impact
Profile match
ARK Insights Co., Ltd. is an IT systems integration, contact center, and technology solutions enterprise headquartered in Bangkok, Thailand (with regional operations tied to Singapore). The company specializes in Customer Experience (CX) solutions, AI-driven automation, Business Process Outsourcing (BPO), managed IT infrastructure, custom software development, and cybersecurity integration. By combining tailored systems integration, ISO 27001-certified managed IT services, and contact center operations, the organization enables commercial enterprises and public sector institutions across Southeast Asia to modernize customer engagement, streamline operational workflows, and secure critical digital infrastructure.

• Application Development & Integration: Develop, code, test, and implement application features, APIs, services, database components, and system integrations according to approved designs and project requirements.


• AI Solution Development: Develop and integrate AI features, including speech-to-text, PII detection and masking, text processing, classification, summarization, and automation, using appropriate models, frameworks, and APIs.


• Data Preparation & Model Evaluation: Prepare and validate datasets, define evaluation criteria, measure accuracy and performance, analyze errors, and improve AI solution quality through controlled testing.


• Security, Privacy & Responsible AI: Apply secure coding, access control, data minimization, logging, privacy-by-design, and responsible AI practices when handling customer data and PII.


• System Maintenance & Troubleshooting: Diagnose and resolve application, integration, data pipeline, AI output, and production issues to maintain service stability and timely customer support.


• Project Execution: Complete assigned tasks within agreed scope, timeline, and quality standards. Communicate risks, dependencies, progress, and technical issues.


• Quality Control & Testing: Perform unit, integration, API, regression, performance, and AI output testing before release. Maintain source control and participate in code review.

• Documentation: Maintain system diagrams, API specifications, data flows, deployment guides, test evidence, user manuals, and AI service configuration records.


Qualifications

  • • Education: Bachelor's Degree or higher in Computer Science, Computer Engineering, Information Technology, Data Science, Artificial Intelligence, or a related field. 


    • Experience: At least 2 years of software development or system integration experience. AI, machine learning, NLP, speech processing, or data engineering experience is preferred.


    • Programming: Proficiency in at least one application programming language and working knowledge of Python for AI or data processing. 


    • Application & Integration: Understanding of REST APIs, web services, client/server architecture, databases, networking, distributed systems, source control, and development environments.

     AI & Data: Working knowledge of machine learning concepts, prompt and API integration, data preparation, model or service evaluation, error analysis, and common AI frameworks or cloud AI services. 


    • Testing & Operations: Ability to test and troubleshoot applications and AI pipelines, use logs and monitoring data, and support deployments across environments. 


    • Security & Privacy: Understanding of secure coding, access control, secrets management, data privacy, PII handling, and responsible use of AI. 


    • Communication: Good verbal and written Thai and working-level English. Able to explain technical issues and collaborate with internal teams and customers. 


    • Work Style: Analytical, responsible, self-learning, quality-focused, organized, and able to manage multiple assignments.


    • Availability: Able to work overtime, provide production support, and travel to customer sites or upcountry when required. 








Benefits:

• Office work Monday - Friday
• Provident Fund
• Fleet card or Transportation Allowance
• Mobile Allowance
• Medical, Dental & Life Insurance
• Yearly Check Up

Interested persons, please send your resume and recent photo to:

ARK Insights Co., Ltd.
288/3 Soi Rung Rueang, Samsen Nok,
Huai Khwang, Bangkok 10310
Tel: (66) 2159 8855 Fax: (66) 2159 8850
Email: [email protected]
Contact Person: Khun Sukanda Ruttanapaphawin
Visit Our Website: www.irma-insights.com

Skills

java, .net, software developer, O/S, application, programming, Applications
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