It Infrastructure Engineer

ARK Insights • 11 days ago
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Salary
≈ $13k – $34k per year (Estimated)
Location
In office (Bangkok)
Seniority
Senior · 5+ years exp
Employment
Full-Time

First seen by Alion on Oct 5, 2026.

Overview
Company
Impact
Profile match

ARK Insights

ARK Insights Co., Ltd. is an IT systems integration, contact center, and technology solutions enterprise headquartered in Bangkok, Thailand (with regional operations tied to Singapore). The company specializes in Customer Experience (CX) solutions, AI-driven automation, Business Process Outsourcing (BPO), managed IT infrastructure, custom software development, and cybersecurity integration. By combining tailored systems integration, ISO 27001-certified managed IT services, and contact center operations, the organization enables commercial enterprises and public sector institutions across Southeast Asia to modernize customer engagement, streamline operational workflows, and secure critical digital infrastructure.
ark-insights.com • HQ: Bangkok, Thailand • Call Center Services • Systems Integrators
Tech stack of ARK Insights
Key Responsibilities:
  • Design and implement Server, Storage, Network, Virtualization, and Cloud systems according to customer requirements.

  • Install and configure operating systems such as Windows Server, Linux, VMware, Hyper-V, Nutanix, or other related systems.

  • Monitor, analyze, and troubleshoot infrastructure-related issues in both hardware and software aspects.

  • Prepare technical documents, including configuration documents, system diagrams, and user manuals.

  • Coordinate with project teams and support teams to ensure on-time project delivery.

  • Provide technical consultation and post-implementation support to customers.

  • Perform duties in compliance with information security standards and company quality policies.

Qualifications

Qualifications:
  • Bachelor’s degree or higher in Computer Engineering, Information Technology, or a related field.

  • Minimum 3–5 years of experience as a System or Infrastructure Engineer (5–10 years for Senior level).

  • Strong knowledge of Server, Storage, Network, Virtualization, and Backup Solutions.

  • Proficient in Windows Server, Linux, VMware, or Cloud Platforms (such as AWS, Azure, GCP).

  • Professional certifications such as Microsoft, VMware, Cisco, or CompTIA are an advantage.

  • Good communication and teamwork skills, with the ability to work well under pressure.

Skills

Server, Network, VMware, Windows, Linux, Cloud, Virtualization, Storage, Backup, Firewall, Troubleshooting, Infrastructure, System Monitoring, Configuration, Security
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