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Salary
≈ $13k – $35k per year (Estimated)
Location
In office (Bangkok)
Seniority
Senior · 7+ years exp
Employment
Full-Time

First seen by Alion on Oct 5, 2026.

Overview
Company
Impact
Profile match
ARK Insights Co., Ltd. is an IT systems integration, contact center, and technology solutions enterprise headquartered in Bangkok, Thailand (with regional operations tied to Singapore). The company specializes in Customer Experience (CX) solutions, AI-driven automation, Business Process Outsourcing (BPO), managed IT infrastructure, custom software development, and cybersecurity integration. By combining tailored systems integration, ISO 27001-certified managed IT services, and contact center operations, the organization enables commercial enterprises and public sector institutions across Southeast Asia to modernize customer engagement, streamline operational workflows, and secure critical digital infrastructure.

  1. Design and implement infrastructure solutions including servers, storage, virtualization (VMware, Hyper-V), and cloud environments (AWS, Azure, GCP).
  2. Plan and perform system installation, configuration, and upgrades according to project requirements.
  3. Conduct system health checks, performance tuning, and ensure infrastructure reliability and security.
  4. Provide technical support, troubleshooting, and root cause analysis for complex infrastructure issues.
  5. Collaborate with network, application, and security teams to ensure seamless integration and performance.
  6. Prepare technical documentation, project reports, and configuration manuals.
  7. Lead and mentor junior engineers in project execution and knowledge sharing.
  8. Support pre-sales teams with solution design, sizing, and proposal preparation when required.
  9. Ensure projects are delivered on time, within scope, and meet customer satisfaction.

Qualifications

1. Bachelor's Degree or higher in Computer or related fields. 2. 7-10 years of experience working as network/infrastructure engineer or consultant. 3. A solid understanding of networking such as OSI layers, network policies and security. 4. Knowledge of network management and infrastructure tools. 5. Ability to learn analyze cross-vendor network infrastructure. 6. Solid understanding of routing & secured routing, QoS, and other characteristics as per requirement of a given infrastructure/network environment. 7. Able to design a complex network with multi-class and different types of network equipment. 8. Possess excellent communication skills, with an emphasis on verbal and written communication with good command in Thai & fair in English. 9. Ability to multi-task and stay organized in a dynamic work environment. 10. Good knowledge of electrical principle. 11. Able to travel upcountry and work overtime when required.

Skills

Infrastructure, System Engineer, Server, VMware, Hyper-V, Windows, Linux, Cloud, AWS, Azure, Network, Firewall, Storage, Data Center
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