First seen by Alion on Nov 11, 2026.
Responsibilities
• Act as the first point of contact for IT deployment needs across APAC and EMEA offices.
• Work with Network Engineering to design network deployments supporting IP cameras and access control infrastructure.
• Manage integration vendors, distributors and internet service providers, resolve issues and ensure agreed scopes of work are delivered.
• Document defects and system malfunctions, and develop procedures for system updates, testing and functionality validation.
• Coordinate with workplace, real estate, physical security and build teams on planning, logistics and execution of network deployments, including low- and high-voltage planning.
• Provide troubleshooting documentation, best practices and cross-training for IT Operations teams.
• Maintain hardware inventories and identify replacement or upgrade needs.
• Communicate project status, follow up on vendor punch-list items and support commissioning of regional network deployments.
• Maintain system configuration files and infrastructure as-built documentation.
• Coordinate the office ISP service lifecycle, including circuit procurement, renewals and service changes. Maintain provider, circuit, support-contact and SLA records; coordinate maintenance and resilience testing; and lead outage triage, provider escalation, stakeholder updates, restoration and post-incident follow-up.
Minimum Requirements
• 3–5 years of experience in a similar role and a minimum high school diploma or equivalent.
• Expertise in structured cabling (Cat5E, Cat6 and Cat6A), optical fibre installation, data centre deployments and racking network switches.
• General knowledge of uninterruptible power supply (UPS) and backup power systems.
• Strong written and verbal communication skills.
• Willingness to work non-traditional hours and a modified work schedule when required.
Preferred Experience
• Troubleshooting enterprise network technologies, including Arista, Juniper and Fortinet.
• Wireless infrastructure, distributed antenna systems for in-building cellular coverage, emergency responder radios and trunked radio infrastructure.
Skills
Internet Services, Data Cabling, System Updates, Troubleshooting Procedures, Structured Cabling, IP Cameras, Hardware Maintenance, Validation Testing, Resolving Project Issues, Network Cabling, Vendor and Partnership Management, technology deployment, System Upgrade, Network Support, Cabling, Project Status Reporting, Optical Fiber

