Delivery Lead

Typically shapes single Practice or Service Group (AMS/IMS/SI) solutions to drive value for our clients and for Avanade that are both winnable and deliverable through in-depth knowledge of technology, function, platform or capability.

Come join us

Responsible for ensuring successful delivery of projects as measured by schedule, budget, customer satisfaction and deliverable quality performance measures. This role will actively support sales and will be accountable for estimating, planning, mobilization, execution, and successful closure of projects. During the project life-cycle, you will communicate status with regular frequency, manage risks, and issue and monitor financial performance according to agreements made between Avanade and the customer.

What you'll do

• Manage issues and risks associated with the project, including balancing scope, schedule, budget, quality, and risks, and will manage aspects through formal change management mechanisms.
• Develop, implement, and maintain a detailed project work plan, including appropriate controls, governance structures and monitoring to ensure on-time, on-budget, and quality outcomes.
• Ensure accurate development and traceability of requirements during project lifecycle.
• Manage the change enablement process throughout project duration.
• Manage client expectations, updates and buy-in, including representing Avanade at governance meetings.
• Manage and develop customer relationships and perceptions to achieve mutual goals.
• Manage Avanade and subcontractor staff assigned to the project.
• Determine the project approach, staffing, responsibilities, and schedule.
• Ensure that project resources receive any necessary training and are used effectively.
• Engage and manage appropriate onshore, offshore, and near shore workforces, including Service Licensing Agreements (SLAs).
• Assist in the sales process, including estimating work effort and expenses using Avanade's standard tools.

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Skills and experience

• Demonstrated ability to think and work systematically and logically.
• Good understanding of contract terms and interpretation.
• Demonstrated understanding of key Project/Program Management disciplines (estimating, work planning, contract management, scope management, user acceptance, etc.).
• Experience in customer expectations management.
• Demonstrated experience employing project management methods, tools, techniques.
• Working knowledge of Microsoft platform technologies.
• In-depth knowledge of Microsoft Project and Team Foundation Server (TFS).
• Good knowledge of Earned Value reporting.
• Clear and concise oral and written communication.
• Negotiation skills.
• Results oriented / self-directed ability to drive change in unstructured environment.
• Good client interface and presentation skills.
• Good business acumen.
• Time management skills.
• Customer oriented attitude and good interpersonal skills.
• Good people management skills, including ability to lead a team and mentor individuals in career growth.
• A Bachelor's degree in business or technology-related field (or equivalent).
• 5-7 years of consulting project management experience.
• 5+ years of direct people management experience.

Preferred Certifications

• Project Management Institute (PMI) PMP certification preferred, but not required. DMA II completion

Compensation at Avanade varies depending on a wide array of factors, which may include but are not limited to the specific office location, role, skill set, and level of experience. As required by local law, Avanade provides a reasonable range of compensation, based on full-time employment, for roles that may be hired as set forth below.

The recruiting efforts for this position are intended to fill a brand new position.

The base pay range shown below is intended as a guideline to reflect the majority of offers for this role.

It does not represent a maximum limit - in some cases, actual compensation may exceed the range where appropriate.

See more information on our benefits here: Canada Employee Benefits | Avanade

Role Location Annual Salary Range

British Columbia/Ontario/ New Brunswick $144,800 to $171,950

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