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Oracle Fusion Service Functional Consultant

Blackstone eIT · English · Systems Integrators · Custom Software Development · Travel required · 20 days ago

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Location

Remote (India, Egypt, Bahrain, Jordan, Lebanon, Oman)

Confirmed on the employer's own hiring board on Nov 2, 2026. First seen by Alion on Oct 14, 2026. Blackstone eIT scores A on the Alion truth index.

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Blackstone eIT

Blackstone eIT is a Jordanian technology company that builds enterprise software, artificial intelligence and automation systems for government and corporate clients across the Middle East. Its work covers custom application development, systems integration, robotic process automation, data platforms and increasingly applied artificial intelligence, with a substantial share of revenue from public sector digital transformation programmes in Jordan and the Gulf. Headquartered in Amman, it recruits engineers across the Jordanian market and supplies delivery teams to clients elsewhere in the region where local technical capacity is thinner.

blackstoneeit.com · HQ: Amman, Jordan · AI Consulting & Integration · Systems Integrators · Custom Software Development · 501-1000 employees

Tech stack of Blackstone eIT

Responsibilities:

- Run discovery and design workshops with business teams for service request and work-order processes

- Design and configure Oracle Fusion Service: service requests, work orders, queues, assignment rules and SLAs

- Set up the customer self-service portal (Digital Customer Service)

- Prepare functional designs, test scripts and training material

- Lead SIT and UAT for your area and support go-live and hypercare

Requirements

- 6+ years in enterprise applications, including Oracle Fusion Service (or Service Cloud) on 2+ full implementations

- Hands-on set-up of service requests, work orders, queues and SLAs

- Functional design and workshop experience with business users

- Able to travel to Dubai regularly

- Excellent written and spoken English

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