Senior Lead Engineer - R01569947

Senior Lead Engineer

Job requirements

Experience Range: With at least 5 years of hands-on experience in Salesforce Financial Service Cloud and related technologies, including up to 8 years in enterprise-scale implementations. Key Responsibilities:

• Lead the design and implementation of Salesforce Financial Service Cloud solutions, ensuring alignment with business requirements and industry standards.
• Develop and optimize ETL processes for data mapping, migration from legacy systems to SaaS platforms, and reconciliation and validation of financial data.
• Configure and manage Salesforce components including Apex, Lightning Web Components (LWC), Flow, and CPQ to support complex financial service workflows.
• Design robust data models and integration architectures, leveraging REST/SOAP APIs and middleware to enable seamless connectivity with external systems.
• Oversee the handling and protection of Personally Identifiable Information (PII), ensuring compliance with data privacy and security regulations.
• Plan and execute cutover activities for system migrations, minimizing downtime and ensuring data integrity throughout transition phases.
• Review code and mentor development teams, promoting best practices and high-quality deliverables across Salesforce and integration projects.
• Collaborate with stakeholders to configure contact-center solutions (such as NICE and telephony integrations), enhancing customer engagement and operational efficiency.
• Implement and oversee unit testing strategies to ensure robust and reliable Salesforce solutions.

Required Skills:

• Salesforce Financial Service Cloud expertise
• Advanced Apex programming
• Lightning Web Components (LWC) development
• Flow configuration and automation
• ETL and data mapping for financial data
• Legacy-to-SaaS migration experience
• REST and SOAP API integration
• Middleware integration (including AI middleware)
• CPQ configuration
• Data model design and validation
• PII handling and data privacy compliance

Preferred Skills:

• Experience with Aurora and Khoros platforms
• Knowledge of Agentforce and Prompt Builder
• Expertise in contact-center implementations (NICE, telephony configuration)
• AI agent development within Salesforce environments
• Familiarity with Snowflake for data warehousing
• Experience with automated test frameworks for Salesforce

Desired Qualifications:

• Bachelor's degree in Computer Science, Information Technology, or a closely related discipline
• Salesforce Certified Platform Developer I or II
• Salesforce Financial Services Cloud Accredited Professional

Additional Information: Raising this FRF for the role of Sr. Lead Engineer.