Waiters & Waitresses

Company: Canwin Hotel Limited
Location: Sakumono, Accra, Ghana
Employment Type: Full-time

Company Profile

Canwin Hotel Limited is a hospitality establishment committed to providing guests with comfortable stays, quality dining experiences, and warm, professional service. We value teamwork, attention to detail, courtesy, and genuine hospitality.

We are looking for friendly, energetic, and customer-focused Waiters & Waitresses to join our team in Sakumono. We welcome individuals who enjoy serving people, working as part of a team, and creating memorable dining experiences for guests.

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Job Summary

The Waiter/Waitress will provide efficient, courteous, and professional food and beverage service to hotel guests and customers.

The successful candidates will welcome guests, take orders, serve food and beverages, respond to guest requests, maintain clean service areas, and work closely with the kitchen and hospitality teams to ensure smooth and timely service.

Key Responsibilities

• Welcome guests warmly and create a positive dining experience.

• Present menus and explain available food and beverage options to guests.

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• Take food and beverage orders accurately and communicate them promptly to the kitchen or bar.

• Serve food and beverages efficiently and professionally.

• Ensure that orders meet guest expectations before serving.

• Monitor guests during their meals and respond promptly to requests.

• Provide accurate information about menu items, ingredients, portions, and special options when required.

• Handle guest questions, requests, and concerns courteously and escalate issues when necessary.

• Clear and reset tables efficiently while maintaining high presentation standards.

• Maintain clean, organized, and well-presented dining and service areas.

• Set tables according to the hotel’s service standards.

• Process guest bills and payments accurately when required.

• Coordinate closely with kitchen, bar, reception, and other hotel teams to ensure smooth service.

• Follow established food-service, hygiene, and safety procedures.

• Handle food and beverages carefully and maintain appropriate service standards.

• Monitor table supplies such as cutlery, napkins, condiments, and other service items.

• Report damaged equipment, guest concerns, shortages, or other operational issues to the supervisor.

• Promote available menu items and hotel services where appropriate.

• Maintain a professional appearance and positive attitude throughout each shift.

• Support colleagues during busy periods to maintain efficient service.

• Perform other duties assigned by the Restaurant or Food and Beverage Supervisor.

Educational Requirements

• Senior High School (SHS) certificate or equivalent qualification.

• A Certificate, Diploma, HND, or degree in Hospitality Management, Hotel Management, Catering, Tourism, or a related field will be an advantage.

• Training in food and beverage service or customer service will be an added advantage.

Experience and Skills

• Previous experience as a waiter, waitress, restaurant attendant, food and beverage attendant, or in a similar hospitality role will be an advantage.

• Strong customer-service and interpersonal skills.

• Excellent verbal communication skills.

• Friendly, courteous, and professional approach to guests.

• Good knowledge of food and beverage service practices.

• Ability to take and process orders accurately.

• Ability to work quickly and efficiently during busy service periods.

• Strong attention to detail.

• Good teamwork and collaboration skills.

• Ability to remain calm and professional when handling guest concerns.

• Good personal hygiene and professional grooming.

• Ability to stand and move for extended periods during shifts.

• Ability to work flexible shifts, including evenings, weekends, and public holidays.

• Positive attitude and willingness to learn.

How to Apply

Apply online by clicking on the application button.

Application Deadline: 29 October 2026