Collections Supervisor

Our team members are at the heart of everything we do. At Cencora, we are united in our responsibility to create healthier futures, and every person here is essential to us being able to deliver on that purpose. If you want to make a difference at the center of health, come join our innovative company and help us improve the lives of people and animals everywhere. Apply today!

Job Details

· Job Profile Summary

Supervises day-to-day accounting operations for a team or defined work area to support accurate financial records, timely close activities, and compliance with accounting policies, procedures, and control requirements. Leads daily priorities, workload assignments, and team routines to meet productivity, service, and quality targets while maintaining schedule adherence across recurring accounting activities. Coordinates frequent review of work, status reporting, and issue escalation to remove blockers, reinforce expectations, and support reliable execution within established procedures. Supervises team administration and employee support activities, including onboarding, scheduling, time approval, performance documentation, and adherence to required training and controls. Leads small process improvements and local procedure updates to reduce errors, rework, and cycle time within the team’s scope.

· Job Description

This job profile description is a standardized, non-contractual reference description and global reference tool provided for organizational consistency and talent architecture purposes across Cencora. It does not alter actual job duties, responsibilities, reporting lines, working conditions, grading, compensation, or other essential terms and conditions of employment.

Actual duties and responsibilities may vary based on business needs, local requirements, and operational practices. Where a team member's role is governed by an employment agreement, local terms and conditions, prior job description or collective bargaining agreement, those documents shall prevail in case of any inconsistency. Mandatory local laws shall also prevail.

Supervises daily accounting priorities and team assignments to support timely completion of reconciliations, journal entries, close activities, and other recurring accounting deliverables.

Leads day-to-day execution for the team by checking work frequently, monitoring progress against plan, and reassigning work or removing blockers to maintain service, quality, and productivity targets.

Leads employee support processes by assisting with hiring, onboarding, scheduling, time approval, and performance documentation in accordance with established practices.

Coordinates handoffs with internal stakeholders by explaining unit policies, procedures, timelines, and expectations and by providing regular status and exception updates.

Reviews accounting transactions, reconciliations, and supporting documentation to confirm accuracy, completeness, and compliance with standard operating procedures and control requirements.

Resolves routine operational accounting issues using established practices, identifies trends in recurring errors or rework, and escalates exceptions or cross-team tradeoffs per guidelines.

Improves team reliability by updating local procedures, checklists, and simple tools with approval and by tracking basic measures related to capacity, quality, cycle time, and adherence.

· Additional Job Description

Bachelor's degree in accounting, finance, business administration, or a related field, or equivalent experience required.

3+ years of experience in accounting, financial reporting, general ledger, close operations, reconciliations, or a related field required.

Less than 2 years of experience in a management capacity preferred.

Certified Public Accountant (CPA), Chartered Accountant (CA), Association of Chartered Certified Accountants (ACCA), Certified Management Accountant (CMA), or equivalent certification preferred.

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3+ years of experience in accounting, financial reporting, general ledger, close operations, reconciliations, or a related field required.

Less than 2 years of experience in a management capacity preferred.

Certified Public Accountant (CPA), Chartered Accountant (CA), Association of Chartered Certified Accountants (ACCA), Certified Management Accountant (CMA), or equivalent certification preferred.

What Cencora offers

Benefit offerings outside the US may vary by country and will be aligned to local market practice. The eligibility and effective date may differ for some benefits and for team members covered under collective bargaining agreements.

Affiliated Companies

Equal Employment Opportunity

Cencora is committed to providing equal employment opportunity without regard to race, color, religion, sex, sexual orientation, gender identity, genetic information, national origin, age, disability, veteran status or membership in any other class protected by federal, state or local law.

The company’s continued success depends on the full and effective utilization of qualified individuals. Therefore, harassment is prohibited and all matters related to recruiting, training, compensation, benefits, promotions and transfers comply with equal opportunity principles and are non-discriminatory.

Cencora is committed to providing reasonable accommodations to individuals with disabilities during the employment process which are consistent with legal requirements. If you wish to request an accommodation while seeking employment, please call 888.692.2272 or email [email protected]. We will make accommodation determinations on a request-by-request basis. Messages and emails regarding anything other than accommodations requests will not be returned