Inbound/ Outbound Sales Representative
Confirmed on the employer's own hiring board on Oct 23, 2026. First seen by Alion on Feb 17, 2026. Cloudstaff scores B on the Alion truth index.
WFO - Work-From-Office is a setup based in Bogotá or Work From Home
We're looking for a high-energy, detail-oriented professional to join our team in a hybrid role that blends customer engagement with analytical vehicle underwriting. This position is the front line of support for new loan inquiries and plays a critical role in helping our customers secure Cash Advance or Title Loans-while also assisting our store teams with accurate vehicle assessments.
Key Responsibilities:
Lead Contact Center Duties
- Engage with inbound and outbound leads who apply online for loans via our website.
- Contact customers promptly, answer questions, and walk them through required documents and next steps.
- Handle live SMS chats and phone calls through our CRM and call center software.
- Set store appointments by initiating warm three-way transfers to store agents and logging appointment details.
- Maintain detailed CRM records, noting customer loan requests, appointment times, and any special needs.
- Act as a knowledgeable and friendly point of contact to create a great first impression of our brand.
Qualifications
- Excellent phone and interpersonal skillS
- Strong attention to detail and the ability to assess information visually and audibly
- CRM experience (preferred)
- prior call center or customer service experience (preferred)
- Bilingual (preferred)
- Basic knowledge of vehicles or interest in learning
- A service-first mindset and ability to handle multiple tasks efficiently in a fast-paced environment
Perks and benefits
Comprehensive Legal Benefits
As part of your contract, we ensure all legally mandated benefits are covered-because your well-being is our priority! Here's what you can count on:
- Health Insurance (EPS)
- Pension Coverage
- Severance Pay (Cesantías)
- Family Compensation Fund (CCF)
- Occupational Risk Insurance (ARL)
Exclusive Perks That Go Beyond
We believe in giving more than just the basics. With us, you’ll enjoy:
- Premium Health Insurance (Prepagada)
- Life Insurance, starting from your 16th day with us.
- Flexible Work Setup options-Hybrid, On-site, or Remote. (This can change according to the role you are applying to)
- Access to the CloudStaff Dream Points Program.
- Exciting Growth Opportunities to fuel your career aspirations