Windows Administrator

Role overview

Operate and maintain enterprise Windows Server environments across physical, virtual, and hybrid infrastructure.

Key responsibilities

· Install, configure, patch, and maintain supported Windows Server platforms.

· Administer Active Directory, DNS, DHCP, Group Policy, IIS, certificates, and core Windows services.

· Manage SCCM/WSUS patching, vulnerability remediation, configuration compliance, and exception reporting.

· Support VMware ESXi and Hyper-V hosted Windows workloads, including capacity and availability checks.

· Automate recurring administration tasks through PowerShell and approved orchestration tools.

· Execute backup, recovery, disaster recovery, incident, problem, and change activities through ITSM processes.

· Troubleshoot complex L2/L3 issues, contribute to root cause analysis, and maintain SOPs and runbooks.

· Participate in agreed on-call or 24x7 production support coverage.

Core skills and platforms

· Windows Server, Active Directory, DNS, DHCP, GPO, IIS

· SCCM, WSUS, PowerShell

· VMware ESXi / vSphere, Hyper-V

· Backup and disaster recovery

· ITSM, security and patch compliance

Preferred certifications

· Microsoft Windows Server or Azure Administrator

· VMware certification

· ITIL Foundation

Delivery expectations

· Strong ownership, analytical troubleshooting, stakeholder communication, and documentation discipline.

· Ability to work within enterprise change, incident, problem, security, audit, and service management controls.

· Participation in agreed support coverage, transition, knowledge transfer, and continuous improvement activities.