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Location
In office (Guatemala City)
Employment
Full-Time

Confirmed on the employer's own hiring board on Oct 27, 2026. First seen by Alion on Feb 18, 2026. Concentrix scores C on the Alion truth index.

Overview
Company
Impact
Profile match
Concentrix is an American customer experience and business services company founded in 1983 and headquartered in Newark, California. It designs and runs customer support, sales, collections and back-office operations on behalf of more than two thousand client brands, employing hundreds of thousands of people across some seventy countries in dozens of languages. Listed on Nasdaq and enlarged by the 2023 acquisition of the French group Webhelp, the company has pushed beyond traditional call-centre outsourcing into experience design, automation and AI agents that deflect routine contacts before a human is needed.

Job Title:

Desarrollador RPA

Job Description

Objetivo del Puesto:

Diseñar, desarrollar, implementar y mantener soluciones de automatización de procesos que mejoren la eficiencia operativa de la empresa, reduciendo tiempos, errores y costos, mediante el uso de herramientas tecnológicas.

Funciones Principales:

  • Identificar oportunidades de automatización junto con áreas operativas.

  • Diseñar y desarrollar flujos automatizados utilizando herramientas como UiPath, Power Automate, Automation Anywhere, Python, entre otros.

  • Documentar procesos y soluciones desarrolladas.

  • Realizar pruebas funcionales y validaciones con usuarios finales.

  • Monitorear el desempeño de las automatizaciones implementadas y aplicar mejoras continuas.

  • Gestionar la integración de sistemas a través de APIs y bases de datos.

  • Brindar soporte técnico ante fallos o actualizaciones necesarias en los procesos automatizados.

  • Capacitar a usuarios clave sobre el uso o impacto de los procesos automatizados.

Requisitos del Puesto:

Escolaridad:

  • Licenciatura o Ingeniería en Sistemas, Tecnologías de la Información, Computación, o afín.

Experiencia:

  • Mínimo 2 años en desarrollo de soluciones de automatización.

  • Experiencia previa con herramientas RPA o scripting.

Conocimientos Técnicos:

  • Manejo de herramientas RPA (UiPath, Blue Prism, Power Automate, etc.).

  • Programación en Python, JavaScript, VBScript u otro lenguaje útil para automatización.

  • Uso de APIs y Web Services (REST, SOAP).

  • Manejo de bases de datos SQL y/o NoSQL.

  • Conocimiento de BPM (Business Process Management) es deseable.

  • Metodologías ágiles (Scrum, Kanban) deseables.

Competencias:

  • Pensamiento analítico y resolución de problemas

  • Orientación a resultados

  • Atención al detalle

  • Proactividad e innovación

  • Comunicación efectiva

  • Trabajo en equipo y colaboración interdepartamental

Location:

GTM Monte Maria/Guatemala City - 43 calle 1-10 Zona 12 Colonia Monte Maria 1

Language Requirements:

Time Type:

Full time2025-12-17

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