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In office (Guatemala City)
Employment
Full-Time
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Concentrix is a major global provider of customer experience (CX) solutions, technology services, and business process outsourcing (BPO). Headquartered in Newark, California, the company publicly trades on the NASDAQ under the ticker CNXC. The firm designs, builds, and runs end-to-end customer operations and digital business services for over 2,000 clients across major industries - including technology, financial services, healthcare, retail, travel, and telecommunications.

Job Title:

Desarrollador RPA

Job Description

Objetivo del Puesto:

Diseñar, desarrollar, implementar y mantener soluciones de automatización de procesos que mejoren la eficiencia operativa de la empresa, reduciendo tiempos, errores y costos, mediante el uso de herramientas tecnológicas.

Funciones Principales:

  • Identificar oportunidades de automatización junto con áreas operativas.

  • Diseñar y desarrollar flujos automatizados utilizando herramientas como UiPath, Power Automate, Automation Anywhere, Python, entre otros.

  • Documentar procesos y soluciones desarrolladas.

  • Realizar pruebas funcionales y validaciones con usuarios finales.

  • Monitorear el desempeño de las automatizaciones implementadas y aplicar mejoras continuas.

  • Gestionar la integración de sistemas a través de APIs y bases de datos.

  • Brindar soporte técnico ante fallos o actualizaciones necesarias en los procesos automatizados.

  • Capacitar a usuarios clave sobre el uso o impacto de los procesos automatizados.

Requisitos del Puesto:

Escolaridad:

  • Licenciatura o Ingeniería en Sistemas, Tecnologías de la Información, Computación, o afín.

Experiencia:

  • Mínimo 2 años en desarrollo de soluciones de automatización.

  • Experiencia previa con herramientas RPA o scripting.

Conocimientos Técnicos:

  • Manejo de herramientas RPA (UiPath, Blue Prism, Power Automate, etc.).

  • Programación en Python, JavaScript, VBScript u otro lenguaje útil para automatización.

  • Uso de APIs y Web Services (REST, SOAP).

  • Manejo de bases de datos SQL y/o NoSQL.

  • Conocimiento de BPM (Business Process Management) es deseable.

  • Metodologías ágiles (Scrum, Kanban) deseables.

Competencias:

  • Pensamiento analítico y resolución de problemas

  • Orientación a resultados

  • Atención al detalle

  • Proactividad e innovación

  • Comunicación efectiva

  • Trabajo en equipo y colaboración interdepartamental

Location:

GTM Monte Maria/Guatemala City - 43 calle 1-10 Zona 12 Colonia Monte Maria 1

Language Requirements:

Time Type:

Full time2025-12-17

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