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Salary
≈ $16k – $37k per year (Estimated)
Location
Hybrid (Portugal)
Seniority
Middle · 3+ years exp
Employment
Full-Time

Confirmed on the employer's own hiring board on Oct 18, 2026. First seen by Alion on Oct 7, 2026. Concentrix scores B on the Alion truth index.

Overview
Company
Impact
Profile match
Concentrix is an American customer experience and business services company founded in 1983 and headquartered in Newark, California. It designs and runs customer support, sales, collections and back-office operations on behalf of more than two thousand client brands, employing hundreds of thousands of people across some seventy countries in dozens of languages. Listed on Nasdaq and enlarged by the 2023 acquisition of the French group Webhelp, the company has pushed beyond traditional call-centre outsourcing into experience design, automation and AI agents that deflect routine contacts before a human is needed.

Job Title:

Specialist, Procurement (Hybrid)

Job Description

The role is part of the Global Procurement team working within the EMEA geography. You will identify opportunities to optimise supplier performance and reduce costs across a diverse commodity base, driving value for the organisation.

This role involves knowledge of the end-to-end procurement process, developing robust supplier relationships, and ensuring compliance with best practices. The ideal candidate will have a strong analytical mindset, excellent negotiation skills, and the ability to manage multiple priorities in a dynamic, fast-paced environment.

Essential Functions/Core Responsibilities:

  • Strategic Sourcing: Conduct industry benchmarking and identify and pursue supplier performance optimisation and cost reduction opportunities across corporate-wide commodity categories.
  • RFx Management: Develop and manage the RFx process for procurement projects, including supplier evaluation, contract term development, pricing, licensing, functionality assessments, and product/service acquisition.
  • Procurement Analysis: Conduct detailed financial, functional, and opportunity assessments to support decision-making.
  • Process Expertise: Apply deep knowledge of procurement best practices across the Procure-to-Pay process, including order management, vendor management, supplier contracting.
  • Supplier Development & Management: Identify and implement supplier process improvement initiatives, while managing key supplier relationships to enhance value delivery and minimise product and service costs aligned with business objectives.
  • Business Collaboration: Collaborate across departments to promote procurement best practices and methodologies throughout the organisation.

Skills:

  • Advanced negotiation, communication, and interpersonal skills.
  • Strong analytical and problem-solving abilities with excellent attention to detail.
  • Ability to interpret and negotiate basic to complex terms and conditions.
  • Demonstrated expertise in organising and prioritising tasks in a fast-paced environment.
  • Microsoft Office applications and AI adoption.
  • Proven ability to present information effectively to internal and external stakeholders.

Candidate Profile:

  • 3-5 years’ experience in procurement or related highly competitive environment is a must.
  • Proficient in English is a minimum requirement; multi-lingual preferred.
  • Experience in customer experience/BPO industry preferred.
  • Proven track record in supporting international sourcing projects across multiple countries within EMEA.
  • Strong analytical skills.
  • Experience within HR & Marketing is desirable.
  • Must be able to travel to the local office when required.

Attributes:

  • Self-starter with a sense of urgency; thrives under pressure in both team and individual settings.
  • Demonstrates business acumen and comprehensive understanding of organisational operations.
  • Strong customer service orientation and professionalism.
  • Ability to take initiative, demonstrate ownership, and focus on continuous improvement.
  • Flexible and adaptable, with a proven ability to multitask and meet deadlines.

Location:

PRT Work-at-Home

Language Requirements:

Time Type:

Full time
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