IT Admin Manager

Key Responsibilities:

1. Network Engineering & Team Leadership

• Architect & Maintain: Design, implement, and manage secure, scalable network architectures (LAN, WAN, VPN, and Google Workspace) supporting both corporate offices and widespread on-site clinic networks.
• Lead the Team: Mentor and manage a team of system/network engineers, setting clear milestones, managing internal ticketing escalations, and conducting performance reviews.
• Uptime & Redundancy: Ensure 99.9% uptime for critical health-tech delivery systems by monitoring network traffic, troubleshooting bottlenecks, and implementing failover mechanisms.

2. Data Privacy, Cyber Security & Compliance Safeguards:

• Privacy & Zero-Trust Infrastructure: Implement strict access control mechanisms, data encryption standards (at rest and in transit), and zero-trust network frameworks to protect sensitive personal health information (SPI/PHI).
• End-to-End Security Architecture: Oversee the deployment and maintenance of enterprise-grade Antivirus/EDR solutions, End-to-End Firewalls, and comprehensive Cybersecurity frameworks to defend against external and internal threats.
• Access Control & Governance: Define, implement, and enforce robust Access Control policies—including Least Privilege and Role-Based Access Control (RBAC)—across all corporate, clinical, and Google Workspace environments.
• Access Reviews & Audits: Establish and oversee routine, formalized Access Review processes, ensuring user permissions, administrative privileges, and third-party access are regularly audited and validated.
• Regulatory Alignment & Audit Readiness: Align IT, network policies, and access governance protocols with Indian data protection laws (DPDP Act) and global healthcare standards (HIPAA principles). Conduct routine vulnerability assessments and maintain clean compliance logs.

3. Data Data Understanding & Visualization:

• Infrastructure Analytics: Look beyond raw logs. Analyze data flow patterns, bandwidth utilization, and system performance logs to deeply understand network health.
• Executive Dashboards: Transform complex IT operational data, compliance metrics, and access audit logs into intuitive, actionable visual dashboards using tools like Tableau, Power BI, or AWS QuickSight.
• Data-Driven Decisions: Present clear data trends to the executive leadership team regarding resource utilization, forecasting future capacity needs, and justifying infrastructure spend.

Skills

Network Management, Data privacy, Cyber Security, Compliance Safeguards, Data Visualization