Application Support Engineer L2

Connectalents • Python • SQL • PowerShell • 1 month ago
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Location
In office (Suez)
Employment
Full-Time

First seen by Alion on Sep 12, 2026.

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Connectalents

connectalents.com • Riyadh • UTC+03:00 • 201-500 employees
Tech stack of Connectalents
We are looking for an experienced L2 Application Support Engineer to join our team and provide advanced technical support for our business-critical this role you will serve as the bridge between Level 1 support and development teams troubleshooting complex issues ensuring system stability and delivering excellent service to end users.
Requirements

- Bachelor s degree in Computer Science Information Technology or a related field.

- 4 years of experience in application support or related technical role.

- Strong understanding of web applications databases (SQL/Oracle) and APIs.

- Familiarity with log analysis tools (e.g. Kibana Splunk) and monitoring tools.

- Experience with ITSM tools (e.g. ServiceNow Jira Service Management).

- Basic scripting knowledge (e.g. PowerShell Bash Python) is a plus.

- Strong analytical troubleshooting and communication skills.

- Knowledge of ITIL practices and incident/problem/change management is preferred

- Exposure to cloud platforms (AWS Azure) and containerized environments is preferred

- Experience working in Agile or DevOps environments is preferred


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