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Location
Remote (India)
Experience
4+ years exp

First seen by Alion on Nov 5, 2026.

Overview
Company
Impact
Profile match
Customertimes is a global enterprise technology consulting firm specializing in Salesforce, SAP, Microsoft, and AI implementations. 2,000+ consultants across 60+ regions delivering end-to-end digital transformation.

Job Responsibilities:

- Work with Product Owner, clients, and end users to gather, analyze, and refine business requirements.

- Translate business needs into user stories, functional specifications, and process flows.

- Design end-to-end Salesforce solutions aligned with best practices and client objectives.

- Configure and enhance OCE/Life Sciences Cloud.

- Implement and optimize field/sales/medical workflows.

- Build or adjust integrations and automations (Apex/LWC/Flows as needed).

- Troubleshoot issues and ensure data quality, security, and performance.

- Provide brief documentation and handover notes.

Requirements:

- 5+ years of experience as a Salesforce Consultant/Business Analyst or Salesforce development.

- Practical experience with OCE or Life Sciences Cloud implementations or Veeva CRM / Health Cloud.

- Experience in Pharma / Healthcare environment.

- Strong expertise in Apex, Lightning Web Components (LWC), and Salesforce Flows.

- Solid experience designing and supporting integrations (REST/SOAP APIs, data synchronization).

- Strong skills in requirements gathering, user story creation, and process modeling.

- Ability to work independently with minimal supervision from a Product Owner.

- Experience working with manufacturing or complex B2B clients is a strong advantage.

- Excellent communication and stakeholder-management skills.

- Ability to balance multiple priorities in a fast-paced project environment.

- Strong analytical and problem-solving skills.

- Upper-Intermediate English level or higher.

Skills

Salesforce, Apex, Veeva

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