DELMIA Apriso Technical Support Engineer
First seen by Alion on Nov 4, 2026. Dassault Systemes scores B on the Alion truth index.
DELMIA Apriso Technical Support Engineer
India, MH, Pune
Regular
Key Job Details
Location:
India, MH, Pune
Job type:
Regular
Product:
Dassault Systèmes
Experience level:
0 to 3 years
Posted on:
11/4/2026
Ref ID:
547326
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DELMIA Apriso Technical Support Engineer
We are seeking a resource in our Technical Support team.
We have a key mission to support our Customers globally. We are looking for a candidate with hands-on experience on DELMIA Apriso.
Role Description & Responsibilities:
Assist Customers/Partners to troubleshoot and resolve issues involving DELMIA Apriso product (Manufacturing Operations Management class software).
Diagnosing problems reported by Customers and suggest solutions or workarounds.
Respond immediately in case of Customer Crisis situations
Work closely with customers and partners as situation demands to resolve issues and ensure smooth deployment/production run.
Participate in customer calls on demand, demonstrating technical expertise and deliver enhanced value & satisfaction
Create Knowledge capitalization content on key technical topicsBe self-motivated and eager to engage in challenging situations demanding high reactivity, while continuously raising the standard of quality of DS Customer Support.
Able to troubleshoot and debug the issues by analyzing traces/logs and other third-party tools.
Ensure Knowledge capitalization content creation on regular basis and spread awareness about it at every possible need and opportunity
Qualifications:
B.E., B.Tech from premier institutions with good academic records of accomplishment, 60% throughout in all academics with NO GAPS.
Exposure to DELMIA Apriso product (Desktop Client, Process Builder, Global Process Manager etc.)
Good to have 1 to 2 years of hands on experience on various DELMIA Apriso modules such as Production, Quality, Maintenance, Warehouse etc.
Administering MS Windows Server environments, knowledge of SQL, HTML, CSS, JavaScript.
Good English communication skills, both written and verbal required.
Must be able to help Customers and Development Team analyze and diagnose complex system problems via telephone or e-mail and make sound judgments based on deciding priorities
Ability to work in a fast-paced dynamic environment
What’s in it for you
Work in a culture of collaboration and innovation
Ensure knowledge sharing within the team
Able to work well in a team environment and communicate effectively with co-workers, both local and remote.
Working with a Multinational culture company.
Inclusion statement
As a game-changer in sustainable technology and innovation, Dassault Systèmes is striving to build more inclusive and diverse teams across the globe. We believe that our people are our number one asset and we want all employees to feel empowered to bring their whole selves to work every day. It is our goal that our people feel a sense of pride and a passion for belonging. As a company leading change, it’s our responsibility to foster opportunities for all people to participate in a harmonized Workforce of the Future.
Dassault Systèmes">
Dassault Systèmes is a catalyst for human progress. We provide business and people with collaborative virtual environments to imagine sustainable innovations. By creating virtual twin experiences of the real world with our 3D EXPERIENCE platform and applications, we bring value to more than 350,000 customers of all sizes, in all industries, in more than 150 countries. Join our global community of more than 23,800 passionate individuals!
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