Senior Talent Acquisition Manager

At DATAMARK, Inc., you will experience a dynamic and inclusive company culture that emphasizes collaboration, innovation and professional development. Our team is supportive, engaged and enjoys working together to achieve shared goals. We offer exceptional benefits and are committed to promoting your well-being both in and out of the workplace. Join DATAMARK as a Senior Talent Acquisition Manager and contribute your expertise in a role where your impact truly matters!

The Senior Talent Acquisition Manager serves as the subject-matter expert in all facets of full-cycle talent acquisition and ensures there is a robust and effective recruitment environment that positively impacts retention. You'll be responsible for overseeing our TA teams in India. This role must have manager a full talent acquisition team. This role must understand all hiring levels and possess strong experience across both specialized and high-volume recruitment, including sourcing and hiring senior leadership and executive-level talent, while also successfully managing large-scale recruitment initiatives to support project ramp-ups and business growth. The candidate must have worked for a medium to large scale company. Global hiring including the USA is preferred. The candidate must have prior recruitment experience in a BPO or Call Center environment. Demonstrated skillset in experience leading teams at multiple sites highly preferred. This role will require technical experience Talent and/or HR software systems to lead our team.

Key Responsibilities:

• Ensures adherence to policies and procedures defined for the TA department at DATAMARK, at Site Level by collaborating with HR teams within their country.

• Provides leadership and vision to the regional Talent Acquisition teams, by having a continuous improvement mindset, bringing new and effective techniques for candidate sourcing, screening, interviewing, hiring, and retention.

• Collects data and develops metrics from the Company Applicant Tracking Solution and other data points to effectively analyze key recruitment activity to understand and improve recruiting effectiveness.

• Manages all vendor relationships related to Talent Acquisition to include the Applicant Tracking Solution, Job Boards, Online Reputation Management and pre-employment verifications, screenings and assessments.

• Identifies and implements tools on a country-specific level that streamlines Talent Acquisition functions and provides excellent reporting for ease of operational management.

• Updates, creates and implements appropriate TA policies, procedures and work instructions as needed.

• Audits site TA teams to ensure compliance with corporate initiatives, policies and procedures
• Leads and manages the training environment for assigned sites to ensure maximum effectiveness and increase retention among new hires.
• Full life cycle hiring

Requirements

• Education Experience: Bachelor's degree in HR Management, Business Administration, or related field.
• Field Experience: At least 8 to 10+ years of demonstrated progressive responsibility in Talent Acquisition
• Position Experience: At least 5 years of experience in a talent acquisition management position
• Prior recruitment experience in a BPO or Call Center environment
• Previous experience leading teams at multiple sites preferred
• Strong technical experience Talent and/or HR software systems preferred
• Experience with Talent Brand, Recruitment Marketing, and TA Enablement functions preferred
• Obtains a solid network of individuals around the designated location
• Highly effective interpersonal skills
• Excellent written and oral communication skills