Junior IT Engineer

DealX is a technology and data company that builds Software-as-a-Service products for the financial market (Securitization), with customers primarily in the US.

We’re a people-first product company that believes in building empowered & autonomous product teams to deliver on our Product Vision & Strategy, with a strong culture of collaboration over and above our core values of Curiosity, Can-do, Accountability, Simplicity, Communication and Wellbeing.

Our offices are primarily in Mauritius & South Africa, although we do have team members in the US, UK and New Zealand as well.

Whilst we started in 2006 as a single company, in 2021 we separated the Consulting (StructureIt) part of the business from the Product (DealX) part of the business. Our shared services group "Enablement" remains employed by StructureIt and provides services to both businesses.

In 2021, Morningstar Credit invested in DealX as part of the reorganisation, and in 2023, we launched a collaborative new product. The platform is powered by DealX Tech & Data and marketed as Morningstar Credit Analytics, a well-known and trusted brand in the US market. We are proud to say that as of March 2025, DealX is wholly owned by Morningstar Credit, with the data exclusively provided by our Mauritius team,and we have tremendous ambition to bring deeper and wider value to the market through additional tech and data products.

We’re looking for dynamic Junior IT Engineerto join our mission!

Learn more about us here:

• About DealX
• Employee Value Proposition
• Employee Handbook
• Marketing page for our products - https://credit.morningstar.com/

Main focus of the role

We are looking for a talented Junior IT engineer to join the team at our St Pierre office.

The role involves maintaining the onsite and cloud hosted IT infrastructure across multiple geographic regions. You'll be working within the IT Ops team and based out of our St Pierre office.

What you’ll do

• Maintain security, backup, and redundancy strategies
• Proactively ensure the highest levels of systems and infrastructure availability
• Installing, configuring, testing and maintaining operating systems, application software and system management tools
• Managing and monitoring all installed systems and infrastructure
• Define, develop and execute DR tests
• Write and maintain custom scripts to increase system efficiency and lower the human intervention time on any tasks

To fly in your role, you’ll need

• Certification as IT Technician will be an advantage (e.g. CompTIA A+, Microsoft Certified IT Professional)
• Hands-on experience with Windows/Linux/Mac OS environments
• Knowledge of best practice regarding overall domain security
• Must have a strong understanding of current technology
• Some experience with Microsoft Intune
• Excellent problem-solving and communication skills

Nice to Have

• Proven experience as IT Technician or relevant position
• Exposure to setting up and maintaining DNS
• Knowledge of setting up and maintaining policies in Azure
• Setting up and executing DR tests
• Experience with Palo Alto Firewalls
• Exposure to with S2S VPN connectivity

What’s in it for you?

Our internal employee handbook, including details about our benefits, is published publicly - so feel free to read through it there, or look at the highlights below

• Working
  • Hybrid working environment - Work From Home or Office (with Friday office lunch)
• First Day Starting Kit

  Yours to own:

  • Money towards keyboard of your choice
  • Headset
  • Laptop Riser
  • Mouse
• Company owned take home set up:
  • High-spec laptop
  • 27" Screen
  • 24" Screen
• Insurance - fully paid on top of, not out of your salary
  • Medical Aid
  • Life Insurance
• Learning
  • Learning Budget - Books or Courses - you choose how to use it
• Culture
  • Employee-first culture that encourages work/life balance
  • Everyone has a voice, regardless of title
  • Psychological safety
  • Annual company outings
• Leave
  • 22 days paid annual leave
  • Paid Maternity, Paternity, Study & Moving leave
• Long-Term Loyalty Benefits
  • 2 years - monthly budget towards a cell phone contract OR petrol card
  • 5 years - 3 additional days annual leave
  • 7 years - A family weekend away
  • 10 years - 3 month paid sabbatical