Driver Analytics Intern

Company Overview

DiDi Global Inc. is the world’s leading mobility technology platform. It offers a wide range of app-based services across markets including Asia-Pacific, Latin America and Africa, including ride hailing, taxi hailing, chauffeur, hitch and other forms of shared mobility as well as auto solutions, food delivery, intra-city freight, and financial services.

DiDi provides car owners, drivers, and delivery partners with flexible work and income opportunities. It is committed to collaborating with policymakers, the taxi industry, the automobile industry and the communities to solve the world’s transportation, environmental and employment challenges through the use of AI technology and localized smart transportation innovations. DiDi strives to create better life experiences and greater social value, by building a safe, inclusive and sustainable transportation and local services ecosystem for cities of the future.

For more information, please visit: www.didiglobal.com/news

Team Overview

Being part of the Driver Growth Operations team will give you the unique opportunity to help drive growth in one of the fastest growing companies ever. This data driven role calls for a rare combination of user-centric, analytical thinking & interpersonal ability. You will have the opportunity to work in a tight team, where you will launch, build and run DiDi's business in Spanish Speaking LatAm. Be prepared for a hectic, fast paced and challenging environment. Never a dull moment!

Driver Growth Operations team members are very important for the expansion and sustainability of the business. The ideal candidates for our opening roles should have very strong analytical skills (e.g. Python, R, SQL, etc.) and feel comfortable transforming insights into business decisions.

You will be constantly seeking solutions that scale, while overseeing the growth of our business. Your processes and projects will directly contribute to DiDi growth in LATAM!

Role Responsibilities

• Support the execution of initiatives to bring back churned drivers, using data to identify opportunities and track results.

• Help launch comeback incentives, communications and product initiatives for driver reactivation.

• Constantly generate knowledge through experimental testing.

• Manage data dashboards and analyze performance of driver strategies, to drive insights and business decisions.

• Support the management of comeback incentives across Spanish Speaking LatAm, ensuring campaigns are launched correctly and on time.

• Analyze campaign results and share learnings to improve future reactivation initiatives.

Role Qualifications

• Currently studying Engineering, Computer science, Actuary, Economics or any related degree.

• At least one year until graduation (ideally between 5th-8th Semester).

• Strong Spreadsheets skills (Excel / Google Sheets) are a must. Comfortable about learning and using new software tools.

• Passion for analytics and programming, with knowledge/experience in SQL (Nice to have: Python, R, Pandas, etc.).

• Curious about innovation and automation, being able to leverage AI or other tools to enhance time efficiency and process automation for repetitive tasks.

• Commitment and Integrity, being able to balance and manage time effectively between school and work, to ensure tasks are delivered on time.

• Effective communicator. Proficiency in English & Spanish.

EEO Statement

• We create customer value - We strive to always create valuable experiences for our users in everything we do. Our focus is to always innovate new experiences that are safe, pleasant, and efficient.
• We are data-driven - We are strong believers in making informed decisions, that’s why we are data-driven. We can better navigate the business landscape strategically by analyzing valuable metrics.
• We believe in Win-win Collaboration - Success is a team sport. When we work to help our partners and colleagues win, we win, too. While keeping everyone's best interest at heart, we communicate with candor and execute with excellence in all we do.
• We believe in integrity - Integrity is at the very core of our business. We are people who always want to do the right thing. Our intentions are sincere, we speak our minds and listen to each other.
• We always strive to do better. That means venturing beyond our comfort zones, learning from our mistakes, and helping each other grow.
• We believe in Diversity and Inclusion - Diversity is one of our biggest strengths. Our differences are what makes us distinct. We respect each other and believe in equal opportunities for all.

We are committed to building inclusive and diverse teams.

At DiDi, we believe that our differences are our biggest source of strength. That‘s why we are committed to promoting equal opportunities to all candidates and employees as an Equal Opportunity Employer.

Employment and advancement decisions at DiDi are always made based on the needs of the position and the qualifications of the candidate. We do not discriminate against any employee or applicant based on their gender, age, sexual orientation, nationality, marital status, pregnancy/maternity, disability, race, religion and beliefs, or any other status protected by applicable laws wherever we operate.

We are committed to building inclusive and diverse teams, and a workplace that is free from discrimination and harassment, because that’s how we create better products and services, make better decisions and better serve the communities we’re a part of.

I acknowledge that prior to submitting this application, I have read and accepted the Privacy Notice for Candidates which is available on https://careers.didiglobal.com/terms